Casual Duty Manager

City of Ryde; Sydney; Presencial; AUD 55.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hours & days

Competitive hourly rate $40–$45 per hr

Supportive community-focused employer

Descripción de la vacante

City of Ryde's Ryde Aquatic Leisure Centre seeks a Casual Duty Manager to lead daily operations, supervise staff and manage safety, incidents and emergencies. The role focuses on delivering high-quality customer service while ensuring compliance with safety and regulatory standards.

Flexible hours with evening/weekend work are required. You will oversee aquatic operations, monitor plant and water quality, and contribute to procedures and rosters.

Formación

• Demonstrated ability to lead and supervise aquatic staff.
• Strong knowledge of pool operations, water quality, and safety standards.
• Proven track record in emergency response and incident management.
• Commitment to customer service and staff development.

Responsabilidades

• Ensure safe, efficient, and customer-focused day-to-day operation of the Ryde Aquatic Leisure Centre (RALC).
• Provide on-site leadership and supervision to pool staff.
• Manage incidents and respond confidently to emergencies.
• Maintain a safe environment for patrons and staff, address hazards.
• Communicate and collaborate with staff, contractors and centre users.
• Supervise, train and support staff in line with policies and legislative requirements.
• Ensure compliance with relevant legislation, regulations and industry standards.
• Open and close the centre as required; assist with rosters and documentation.
• Monitor filtration, reticulation and chemical dosing equipment for water quality.
• Perform additional duties compatible with the role.

Conocimientos

Leadership

Staff supervision

Safety management

Emergency response

Communication

Educación

TAFE NSW Pool Operations / RLSSA Technical Operations (or equivalent)

Royal Life Saving Pool Lifeguard Certificate

Senior First Aid Certificate

Working With Children Check

Descripción del empleo

• Flexible hours & days with evening and weekend work required
• Competitive hourly rate of $40 - 45 per hour (inclusive of loading)
• Work for an organisation supporting the broader community

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world‑class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About the Role

As a Casual Duty Manager at the Ryde Aquatic Leisure Centre, you will be responsible for the safe, efficient and customer-focused daily operation of the facility. You will provide on-site leadership, supervise staff, manage incidents and emergencies, and ensure full compliance with legislative, safety and operational requirements.

You will play a key role in maintaining a safe environment for patrons and staff, overseeing aquatic operations, monitoring plant and water quality systems, and ensuring the centre operates smoothly and harmoniously. You will support staff development, contribute to operational procedures and rosters, and assist with opening and closing the centre as required.

Key Responsibilities

• Ensure the safe, efficient and customer-focused day-to-day operation of the RALC
• Provide on-site leadership and supervision to pool staff
• Manage incidents and confidently respond to emergency situations
• Maintain a safe environment for patrons and staff, identifying and addressing hazards
• Communicate and collaborate effectively with staff, contractors and centre users
• Supervise, train and support staff in line with policies, procedures and legislative requirements
• Ensure compliance with all relevant legislation, regulations and industry standards
• Open and close the centre as required
• Assist in developing workplace procedures, rosters and operational documentation
• Monitor and maintain filtration, reticulation and chemical dosing equipment to ensure effective water quality management
• Perform additional duties consistent with the skills and qualifications of the role

About You

You are a confident, proactive leader who thrives in a dynamic aquatic environment. You communicate clearly, stay calm under pressure, and exercise sound judgement when managing safety risks, customer behaviour and emergency situations. You enjoy working with people from diverse backgrounds and know how to motivate, train and support a team.

You bring strong knowledge of aquatic industry standards, pool supervision practices and plant room operations. You take pride in maintaining high safety standards and delivering an exceptional customer experience every shift.

The RALC is open 7 days a week, flexibility will be required to work across the roster, including weekend and afternoon / evening shift.

Essential Requirements

• TAFE NSW Pool Operations / RLSSA Technical Operations (or equivalent)
• Royal Life Saving Pool Lifeguard Certificate
• Senior First Aid Certificate
• Current Working With Children Check
• Significant experience in a similar aquatic operations or supervisory role
• Strong understanding of aquatic industry standards, including pool supervision, water quality and plant room operations
• Proven ability to educate and guide patrons on safe behaviour in a pool environment
• Ability to identify, address and manage safety hazards effectively
• Excellent interpersonal and communication skills

Closing Date

Sunday 22 November 2026 at 11:30pm

City of Ryde is committed to Equal Employment and Child Safety