Aquatic Operations Supervisor

Shoalhaven City Council; Bomaderry; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Generous leave

Long service leave

9-day fortnight

Flexible work arrangements

Novated lease

Job summary

Shoalhaven City Council seeks an experienced aquatic facility supervisor to oversee operations across Bomaderry Aquatic Centre and connected venues. You will manage pool plant activities, monitor water quality, and uphold safety and customer service standards for the community.

With a Certificate III in Sport, Aquatics and Recreation or proven management experience, you will lead staff, coordinate maintenance and WHS compliance, and support emergency response while delivering welcoming service.

Qualifications

• Strong communication and safety focus for community facility operations.
• Commitment to exceptional customer service.
• Ability to supervise daily aquatic facility operations and pool plant activities.
• Willingness to mentor staff and coordinate maintenance and contractor work.
• Experience with WHS and child-safe practices.

Responsibilities

• Supervise daily aquatic facility operations and pool plant activities.
• Monitor water quality and ensure compliance with standards.
• Mentor staff and promote customer service excellence.
• Coordinate maintenance, cleaning and contractor activities.
• Respond to emergencies and first aid situations.
• Maintain a safe, clean and welcoming environment for the community.

Skills

Communication

Safety minded

Customer service

Team mentoring

Education

Certificate III in Sport, Aquatics and Recreation

Job description

• 38 hours per week (Monday to Sunday) with a 9-day fortnight
• Located at Bomaderry Aquatic Centre. Nowra Aquatic Park, Shoalhaven Indoor Sports Centre and 4 Northern Village Pools

About the Role

Reporting to the Bomaderry Aquatic Centre Coordinator, this hands‑on role is responsible for supporting the safe and efficient operation of Northern Swim Sport Fitness Facilities, including pool plant and water quality management, facility maintenance, customer service, and maintaining a clean, safe and welcoming environment for the community. This includes:

• Supervising daily aquatic facility operations and pool plant activities.
• Monitoring water quality and ensuring compliance with relevant standards.
• Supporting and mentoring staff while promoting exceptional customer service.
• Coordinating maintenance, cleaning and contractor activities.
• Responding to emergencies, incidents and first aid situations.
• Maintaining a safe, clean and welcoming environment for the community.
• Supporting operational administration, WHS and child-safe practices.

Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.

About You

To be successful in the position, you will have:

• Certificate III in Sport, Aquatics and Recreation or proven experience in aquatic facility management or supervision, including plant room operations
• Current RLSSA Pool Lifeguard Award
• Current nationally recognised accredited First Aid Award
• Current Class C Driver's Licence
• A current NSW Working with Children Check (WWCC)
• Proof of right to work in Australia

We are looking for a motivated aquatic professional with strong communication skills, a commitment to safety, and a passion for providing excellent customer service.

This position requires a current NSW Working with Children Check. Applicants are required to apply and pay for this check if not already obtained.

Applications Close: Monday, 16th November 2026 (at midnight)

If you have any questions about this role, please contact Bree Ashford - Bomaderry Aquatic Centre Coordinator - 02 4429 5***

Why Work with Us

The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits include:

• Generous leave entitlements
• Long Service Leave after 5 years
• Option of flexitime for indoor staff
• 9-day fortnight for outdoor staff
• Flexible and remote working arrangements
• Novated lease arrangements available
• Opportunities for professional development and training
• Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance
• NSW Welcome Experience

**Conditions apply as per the Local Government State award, and Council policies

Shoalhaven City Council is committed to creating a workplace that reflects our diverse community. We welcome applicants of all ages, abilities, and backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with a disability, culturally diverse individuals, and LGBTQIA+ community members. We ensure equitable recruitment practices, and encourage applicants living with a disability to request reasonable adjustments. As a Child Safe Organisation, we uphold the rights and safety of all children and young people.