Casual Duty Manager

The Vines Golf Club of Reynella; Adelaide; On-site; AUD 30,000 - 41,000; Part time

Job summary

The Vines Golf Club of Reynella is seeking passionate part-time and casual Duty Managers to lead front-of-house operations in a customer‑focused club setting. You will oversee service, stock control, and daily communications between staff and guests.

Ideal candidates will have experience in food and beverage operations, exceptional customer service, and an RSA certificate. Flexibility to work evenings, weekends and public holidays is essential, with remuneration aligned to AWARD rates.

Qualifications

• Customer service excellence and the ability to communicate clearly with members and guests.
• Ability to multitask across front-of-house tasks while maintaining high standards.
• Knowledge of health and safety regulations applicable to hospitality operations.

Responsibilities

• Customer service and inventory control; ensure clear communication with staff and customers while maintaining stock levels.
• Serve meals and interact with customers at tables as required.
• Mentor front-of-house staff when the F&B Manager or Bar Supervisor is not on duty.
• Contribute to improving service and building positive relationships with members, guests, suppliers and stakeholders.

Skills

Customer service

Multitasking

OH&S/WHS knowledge

Health & safety regulations

Professional appearance

Flexibility to work evenings weekends

RSA certificate

Job description

Job Advertisement: Part-time (25hpw) and Casual Duty Managers

Multiple roles are on offer - Part-time and casual (please stipulate which is best for you when applying)

The Vines Golf Course is seeking a passionate and experienced professional in the food and beverage industry.

If you thrive in a club-based and customer-oriented environment, attention to detail, and desire to lead the team then we have an exciting opportunity for you!

About The Vines Golf Club:

The Vines Golf Club is a prestigious and renowned golf club located in a picturesque setting. With a focus on exceptional service and unparalleled golfing experiences, we pride ourselves on providing an unforgettable experience for our members and guests. Our facilities include a stunning clubhouse, a bistro, a casual dining area, and a well-stocked bar. We are committed to maintaining the highest standards of quality in both our food and beverage offerings.

Breakfast 8am-11am weekends. Bistro menu lunch Tue-Sun. Bistro Menu dinner 5:00-8:30 Thurs and Fri.

Bar open times: 10:00-18:00 Mon, Tue & Wed, 8:00-18:30 Sat and Sun. 8:00-22:00 Thurs and Fri.

Functions on Saturday PM from time to time.

Responsibilities:

Customer service and inventory control. Your day-to-day role will be ensuring communication is upheld to staff and customers whilst maintaining stock levels.

Serving meals and speaking with customers at their table will be a requirement.

Mentoring all FOH staff when the F&B Manager and Bar Supervisor is not working.

Contributing to improving service.

Building and maintaining positive relationships with members, guests, suppliers, and other stakeholders

Requirements:

To be successful in this role, you should possess the following qualifications:

Hold a current Responsible Person badge.

Well presented.

Strong knowledge of food and beverage operations.

Exceptional customer service skills and the ability to create a welcoming and memorable experience for our members and guests.

Ability to multitask.

Knowledge of Health and Safety regulations and a commitment to maintaining high standards of cleanliness and sanitation

Flexibility to work evenings, weekends, and public holidays as required

Salary and hourly rate:

We offer a competitive renumeration, commensurate with experience and qualifications. Hourly rate employees are remunerated based on AWARD rates. Additionally, the Vines Golf Club provides attractive benefits and opportunities for professional growth and development.

Multiple roles are on offer - Part-time and Casual.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a duty manager?
• Do you have customer service experience?
• Have you worked in a role which requires a sound understanding of OH&S/WHS?
• Do you hold a current Responsible Service of Alcohol (RSA) certificate?
• Have you worked in a role where you were responsible for stock control?
• Have you worked in a role which requires a sound knowledge of food provenance?
• How much notice are you required to give your current employer?