Casual Customer Service Agent - Training + Rental Discounts

Study Sunshine Coast; Maroochydore; Hybrid; AUD 47,000 - 56,000; Part time

Benefits offered by this job

Life insurance

Discounted health cover

Superannuation

Employee discounts

Wellbeing program

Job summary

Avis Budget Group is hiring a Customer Service Representative (Casual) at the Sunshine Coast Airport location. You will greet customers, take bookings, and respond to inquiries, ensuring smooth rental experiences. The role offers training and a friendly, supportive team environment.

Join a global mobility leader and help customers move with confidence. This casual position requires flexibility to work weekends and a rotating roster, with a focus on delivering outstanding service in a fast-paced

Qualifications

• Full Australian driver’s licence
• Availability to work a rotating roster (including weekends, evenings, and public holidays)
• Experience in customer service, retail, hospitality, or sales is a plus
• Able to work in a fast-paced environment while delivering exceptional service
• Comfortable using computer systems to manage bookings and rental information
• Strong attention to detail and ability to follow procedures

Responsibilities

• Establish customer car rental needs by actively listening
• Review ABG add-ons and services to determine what may best suit the customer
• Communicate rental procedures and guidelines effectively
• Complete rental bookings in a timely, efficient and accurate manner
• Answer customer questions and inquiries

Skills

Customer service

Attention to detail

Computer literacy

Communication skills

Works in fast-paced environment

Job description

Avis Budget Group is hiring a Customer Service Representative (Casual) at the Sunshine Coast Airport location. You will greet customers, take bookings, and respond to inquiries, ensuring smooth rental experiences. The role offers training and a friendly, supportive team environment.

Join a global mobility leader and help customers move with confidence. This casual position requires flexibility to work weekends and a rotating roster, with a focus on delivering outstanding service in a fast-paced