Customer-Facing Rental Operations Associate

Avis Budget Group International; City of Brisbane; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Loadings

Performance bonuses

Employee discounts on car rental

Wellbeing programme with discounted or

Perkbox access

EAP (Converge)

Job summary

Avis Budget Group is hiring a Rental Operations Agent at Brisbane Airport. This full-time role combines face-to-face customer service with back-of-house responsibilities, including rental bookings, vehicle inspections, and cleaning to our high standards.

You will promote our brands, process contracts, and help customers choose the right products. A valid driver’s license and flexible availability for days, weekends, and nights are required. Full training is provided.

Qualifications

• Full and valid driver’s license required.
• Availability to work days, weekends and nights.
• Experience in retail, hospitality, or customer service preferred.
• Ability to deliver exceptional customer service in a fast-paced environment.
• Ability to follow procedures and learn rental software quickly.

Responsibilities

• Interact with customers face to face promoting Avis Budget Group.
• Completing rental transactions, contracts and bookings.
• Cleaning the interior and exterior of vehicles according to standards.
• Inspecting vehicles for damages from previous rentals.

Skills

Customer service

Retail experience

Hospitality experience

Sales experience

Data entry

Driver's license

Booking systems

Tools

Booking systems

Job description

Avis Budget Group is hiring a Rental Operations Agent at Brisbane Airport. This full-time role combines face-to-face customer service with back-of-house responsibilities, including rental bookings, vehicle inspections, and cleaning to our high standards.

You will promote our brands, process contracts, and help customers choose the right products. A valid driver’s license and flexible availability for days, weekends, and nights are required. Full training is provided.