Casual Client Enablement Specialist (Hybrid/Armidale)

University of New England (AU); Armidale; Hybrid; AUD 48,000 - 69,000; Part time

Benefits offered by this job

Free on campus parking

Flexible or hybrid work arrangements

11% employer superannuation

Job summary

The University of New England (UNE) invites applications for casual roles in the TDS – Client Enablement team at Armidale. You will support students as they start Trimester 1, 2027, handling account access, password issues and MFA resets. Training and ongoing support are provided, no IT expert knowledge required.

We value customer service, problem solving, and a collaborative attitude. This casual position offers flexibility, on-campus parking, and options for hybrid work to suit your schedule.

Qualifications

• Great customer service and communication skills.
• Enjoy solving problems and helping others.
• Patient and approachable, happy to have a chat.
• Comfortable using computers and willing to learn new systems.
• Follow processes, work in a team and know when to ask for help.

Responsibilities

• Help support students as they kick off Trimester 1, 2027.
• Assist with account access, password issues and MFA resets.
• Provide training and support to get you up and running.

Skills

Customer service

Communication

Problem solving

Patience

Teamwork

Computers

Willingness to learn

Tools

MFA resets

Account access

Job description

The University of New England (UNE) invites applications for casual roles in the TDS – Client Enablement team at Armidale. You will support students as they start Trimester 1, 2027, handling account access, password issues and MFA resets. Training and ongoing support are provided, no IT expert knowledge required.

We value customer service, problem solving, and a collaborative attitude. This casual position offers flexibility, on-campus parking, and options for hybrid work to suit your schedule.