Casual Advancement Service Officer

The University of New England; Armidale; Hybrid; AUD 63,000 - 89,000; Full time

Benefits offered by this job

Free on campus parking

Employer superannuation contributions

Salary packaging

Flexible family arrangements

Excellent training and career advancem

Study leave

Job summary

The University of New England (UNE) Advancement Services role provides essential administrative support to the UNE Foundation, handling data entry, records management, donation processing and financial administration tasks. You will work under the Advancement Business Partner to ensure accurate records and smooth daily operations.

The role focuses on confidential data handling, routine reporting and system maintenance, with flexible or hybrid work arrangements considered.

Qualifications

• Experience providing administrative support in an office/university/not-for-profit environment.
• Strong data entry and records management with excellent attention to detail.
• Experience using databases, spreadsheets, CRM systems and financial software.
• Ability to follow established procedures accurately and consistently.
• Experience with financial administration tasks such as transaction processing, reconciliation and reporting.
• Good organisational skills and ability to meet deadlines.
• Strong written and verbal communication to respond to routine internal enquiries.
• Experience handling confidential information with discretion.
• Comfort with digital systems and willingness to learn new platforms.
• Commitment to UNE values and a respectful, inclusive workplace.

Responsibilities

• Provide administrative and operational support to UNE’s advancement services and UNE Foundation administration functions.
• Support day-to-day administrative processes including data entry, records management, donation processing, reconciliation support, routine reporting, document preparation and financial administration tasks relating to UNE Foundation funds.
• This position is administrative and operational, not fundraising, donor solicitation, alumni engagement or event coordination.
• Assist with maintaining accurate information in relevant systems and respond to routine internal enquiries.

Skills

Data entry

Records management

CRM systems

Financial systems

Attention to detail

Communication skills

Confidentiality

Digital systems

Willingness to learn

Organisational skills

Tools

Databases

Spreadsheets

Finance systems

Job description

Armidale / Tamworth - Flexible or hybrid work arrangements will be considered

Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)

The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations. In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.

UNE emphasises its people, staff and students' growth and development. We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.

Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce. From the Oorala Aboriginal Centre at the heart of our campus, to the inclusive organisations such as the UNE Ally Network, the UNE Women’s Society, and the many international cultural groups - all will feel valued and respected at UNE.

You will embody the UNE values and strive to be Kind, Bold, Connected and Accountable. Additionally, you will be committed to achieving the goals embedded in the Future Fit Strategic Plan Future Fit 2021-2030: Personalised Learning Journeys, Empowering Communities, and Building Resilience.

Benefits

• Free on campus parking at Armidale campus
• up to 17% employer superannuation contributions
• salary packaging
• flexible family arrangements
• excellent training and career advancement opportunities
• study leave

About the role

• The Advancement Services Officer provides administrative and operational support to UNE’s advancement services and UNE Foundation administration functions.
• Working under the direction of the Advancement Business Partner, this role supports day-to-day administrative processes including data entry, records management, donation processing, reconciliation support, routine reporting, document preparation and financial administration tasks relating to UNE Foundation funds.
• This position is strictly administrative and operational in nature and does not include fundraising, donor solicitation, alumni engagement, event coordination or relationship management responsibilities. Instead, it supports the accurate and efficient administration of advancement and foundation-related records, transactions and business processes.
• The role requires strong attention to detail, confidentiality, accuracy and the ability to follow established procedures. The successful candidate will assist with maintaining accurate information in relevant systems, supporting donation and payment administration, preparing standard reports, and responding to routine internal administrative enquiries.

About you

• Experience providing administrative support in an office, university, not-for-profit, finance, records management or similar environment.
• Strong data entry and records management skills, with excellent attention to detail.
• Experience using databases, spreadsheets, CRM systems, financial systems or similar administrative platforms.
• Ability to follow established procedures accurately and consistently.
• Experience assisting with financial administration tasks such as transaction processing, reconciliation support, payment processing, reporting or audit preparation.
• Good organisational skills, including the ability to manage routine tasks, meet deadlines and maintain accurate records.
• Sound written and verbal communication skills, with the ability to respond professionally to routine internal enquiries.
• Ability to handle confidential and sensitive information with discretion and integrity.
• Confidence using digital systems and a willingness to learn new platforms, including relevant workplace technologies.
• A commitment to UNE’s values and to contributing to a respectful, inclusive and service-focused workplace.

About the Group

The Future Students and Engagement team brings together a range of functions that support UNE’s engagement with students, communities, partners and stakeholders.

Within this group, advancement services provide administrative and operational support for records management, donation processing, financial administration, reporting and UNE Foundation-related business processes.

This role supports the accuracy, compliance and efficiency of those administrative functions by assisting with data, records, transactions, routine reporting and internal processing tasks.

Closing Date

Midnight, 15 November 2026

Reference No

225324

Salary

$ 55.21per hour (HEO5)

UNE: A Diverse and Inclusive Workplace

At UNE, we believe our strength comes from the diversity of our people and the unique perspectives they bring. We are committed to fostering an inclusive environment where everyone is valued and empowered to contribute their best.

We warmly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with lived experience of mental health or disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQIA+.

About Our Process

At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values: Be Bold, Be Kind, Be Accountable, Be Connected. All applicants will be contacted and advised of an outcome.

Preferred candidates will be required to undertake pre-employment checks prior to commencing in this role, as indicated in the position description. This includes providing a National Police Check, Gender Based Violence Declaration and for some roles, a Working with Children Check prior to an offer of employment being made. Please note that people with criminal records are not automatically excluded from applying for this position, unless a specific legal requirement applies. For more information, see UNE's Pre-Employment Check Webpage.