Casual Child-Focused Family Contact Worker

Relationships Australia QLD; Rockhampton Regional; On-site; AUD 66,000 - 94,000; Full time

Benefits offered by this job

Flexible schedule

Employee Assistance Program (Telus 健康)

Medical insurance discounts

Job summary

Relationships Australia Queensland (RAQ) is seeking a compassionate Children's Contact Services Family Support Worker to join our Rockhampton team on a casual basis, delivering high-quality, child-focused services that support separated families.

The role involves facilitating safe and supported contact between children and their parent or carer, especially when contact is ordered or hindered by safety concerns.

Qualifications

• Tertiary qualifications in social or behavioural sciences and studies in child development.
• Experience with children and families, including those affected by domestic and family violence, separation, or conflict.
• Knowledge of Family Law Act and child protection frameworks.
• Senior First Aid/CPR certification (or willingness to obtain).
• Strong risk assessment and case management skills.
• Excellent interpersonal and written communication skills.
• Ability to work in a multidisciplinary team and uphold RAQ values.

Responsibilities

• Perform intake assessments and safety screenings with families.
• Facilitate supervised contact visits and changeovers in a safe environment.
• Meet with children to gather feedback and inform planning.
• Monitor risk and escalate safety concerns per policy.
• Maintain accurate case notes and client files in internal systems.
• Liaise with legal and child protection services as required.
• Participate in supervision and professional development for continuous improvement.

Skills

Interpersonal skills

Written communication

Trauma-informed care

Risk assessment

Case management

Team collaboration

Child development

Education

Social/behavioural sciences degree

Child development studies

Job description

Relationships Australia Queensland (RAQ) is seeking a compassionate Children's Contact Services Family Support Worker to join our Rockhampton team on a casual basis, delivering high-quality, child-focused services that support separated families.

The role involves facilitating safe and supported contact between children and their parent or carer, especially when contact is ordered or hindered by safety concerns.