Casual Caretaker — Guest Services & Site Ops (Torquay)

Ingenia Holidays; Torquay; Hybrid; AUD 34.000 - 52.000; Teilzeit

Benefits dieser Stelle

Staff discounts

Flexible work schedules

Rewards program

Zusammenfassung

Ingenia Holidays in Torquay is seeking a Casual Caretaker to support guests and residents outside standard hours, including overnight and weekends. You’ll check in/out guests, handle reservations and payments, and coordinate with housekeeping and maintenance to keep cabins ready.

The role emphasizes safety, superb customer service, and hands-on site operations, including cleaning, incident response, and helping with activities to enhance guest experiences at Torquay Holidays.

Qualifikationen

• Greeting and checking in/out guests, handling reservations and payments.
• Coordinating with housekeeping and maintenance, managing room readiness.
• Maintaining cleanliness and safety of cabins and facilities.
• Providing after-hours guest support and resolving issues.

Aufgaben

• Attend overnight shifts and weekend coverage.
• Assist with kids’ activities and park entertainment.
• Promote premium services and events to guests.
• Ensure adherence to park rules and safety procedures.

Kenntnisse

Guest services

Communication

Customer service

Safety procedures

Team collaboration

Problem solving

Ausbildung

First Aid Certificate

National Police Check

Fire and Emergency Evacuation Accreditation

Tools

Reservation systems

Computer literacy

Jobbeschreibung

Ingenia Holidays in Torquay is seeking a Casual Caretaker to support guests and residents outside standard hours, including overnight and weekends. You’ll check in/out guests, handle reservations and payments, and coordinate with housekeeping and maintenance to keep cabins ready.

The role emphasizes safety, superb customer service, and hands-on site operations, including cleaning, incident response, and helping with activities to enhance guest experiences at Torquay Holidays.