Casual Caretaker — Guest Services & Overnight Support

Ingenia; Lake Conjola; Sur place; AUD 30 000 - 39 000; Temps partiel

Avantages offerts par ce poste

Staff discounts on Ingenia Holiday PAr

Employee referral rewards

Flexible work schedules

Retailer discounts

Résumé du poste

Ingenia Holidays Lake Conjola is seeking a Casual Caretaker to join our team, delivering guest services, handling reservations and check-in/out, and supporting overnight and weekend operations.

Reporting to the Park Manager, you will coordinate with housekeeping, maintain guest records, ensure site safety, assist with activities, and promote park services.

This coastal site offers a relaxed atmosphere, flexible schedules, and perks such as staff discounts and rewards.

Qualifications

• Current First Aid Certificate.
• National Police Check.
• Fire and Emergency Evacuation Accreditation.
• Strong computer literacy.
• Excellent communication and customer service.

Responsabilités

• Deliver exceptional guest services by greeting and checking in/out guests, handling reservations and payments, and responding to inquiries and reasonable requests.
• Support daily site operations including coordinating with housekeeping and maintenance, managing room readiness, and maintaining accurate guest records using computer systems.
• Maintain site cleanliness and safety through cleaning cabins and amenities, locking up facilities, and conducting routine checks to ensure compliance with park rules.
• Provide after-hours support by attending to guest needs, resolving issues like noise complaints or equipment faults, and performing overnight stays when required.
• Contribute to community engagement by assisting with kids' activities, park entertainment, and promoting additional services, events, and premium offerings to guests.

Connaissances

Excellent communication

Customer service skills

Confidentiality

Attention to detail

Ability to work independently

Formation

First Aid Certificate

National Police Check

Fire and Emergency Evacuation Accreditation

Outils

Computer literacy

Description du poste

Ingenia Holidays Lake Conjola is seeking a Casual Caretaker to join our team, delivering guest services, handling reservations and check-in/out, and supporting overnight and weekend operations.

Reporting to the Park Manager, you will coordinate with housekeeping, maintain guest records, ensure site safety, assist with activities, and promote park services.

This coastal site offers a relaxed atmosphere, flexible schedules, and perks such as staff discounts and rewards.