Casual Care Admin & Rostering Officer, Cairns

Ozcare; Melbourne, Central Coast; Hybrid; AUD 33,000 - 48,000; Full time

Job summary

Outlook Australia is seeking an After Hours Rostering Officer to maintain service continuity from Friday afternoon to Monday morning. The role is remote with onboarding in VIC/NSW offices and involves urgent rostering, responding to staff sickness, and roster gaps.

You will record actions in AlayaCare and the afterhours spreadsheet, check voicemail each morning, and prepare the Monday handover for NSW and VIC offices. This is an on-call, flexible arrangement.

Job description

After-Hours Rostering Officer (Remote) at Outlook Australia

Location: Remote role – location close to Pakenham (Vic) orThe Entrance (NSW) offices for onboarding and training. Staff meeting virtual

Working days: On call Friday afternoon to Monday morning. Diverts to voicemail 10:00 pm–6:00 am. Voicemail to be checked at 6:00 am daily

Monday handover: 8:00 am via Microsoft Teams

Role: Urgent after hours rostering and service continuity

Pay: SCHADS Award classification rate (Home Care – Level 4 – Disability Care), Daily applicable on call allowance and Remote Payment for work performed.

About us

Outlook Australia is a not-for-profit organisation dedicated to building an inclusive society. We support people with disabilities and those experiencing disadvantage to participate fully in community life.

About the role

As the After Hours Rostering Officer, you will maintain service continuity from Friday afternoon to Monday morning by responding to urgent staff sickness, participant cancellations and roster gaps. You will make essential roster changes, record actions in AlayaCare and the afterhours spreadsheet, check voicemail messages each morning and complete the Monday morning handover to both NSW and VIC offices.

This flexible, remote on call role is ideal for an experienced