Casual Banking Support Specialist - Weekdays & Training

IMB Bank; Moruya; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Competitive remuneration

Product concessions

Paid parental leave

Study assistance

Learning development

Job summary

IMB Bank in Moruya is seeking a Customer Service Representative to deliver excellent service to customers across banking and insurance needs. This casual role covers Narooma/Batemans Bay depending on location, with no weekend work and business-hours scheduling, plus excellent training provided.

You'll engage with customers across face-to-face, phone and online channels, handle cash, balance tills, use MS Office, and collaborate with the Branch Manager to meet team goals in a compliant,

Qualifications

• Experience in customer service in any industry.
• Flexible Monday–Friday availability.
• Cash handling experience and attention to detail.
• Proficiency with MS Office.
• Honesty and integrity in a regulated environment.

Responsibilities

• Interact with customers via face-to-face, phone and online channels to assist with banking and insurance needs.
• Identify financial solutions to improve customers' positions.
• Utilize various technologies and MS Office tools.
• Handle cash, balance tills, and perform admin duties.
• Collaborate with Branch Manager and team to achieve goals.
• Maintain regulatory and procedural adherence.

Skills

Customer service

MS Office

Tools

MS Office

Job description

IMB Bank in Moruya is seeking a Customer Service Representative to deliver excellent service to customers across banking and insurance needs. This casual role covers Narooma/Batemans Bay depending on location, with no weekend work and business-hours scheduling, plus excellent training provided.

You'll engage with customers across face-to-face, phone and online channels, handle cash, balance tills, use MS Office, and collaborate with the Branch Manager to meet team goals in a compliant,