Casual Administration Officer

Serco; Wooroloo; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Supportive environment

Multidisciplinary Health Services team

Free daily buffet-style lunch

Free onsite parking

Onsite gym facilities

Wellbeing programs

Job summary

Serco seeks an Administrative Support Officer for Acacia Prison Health Services in Wooroloo, WA. This casual onsite role provides essential administration, coordination and data management to a multidisciplinary healthcare team, supporting scheduling, records and reporting.

You will assist with prisoner movement, health service data entry and reporting, while maintaining confidentiality and accuracy. The position involves partnership with clinical and custodial staff in a structured environment.

Qualifications

• Certificate III or IV in Business Administration, Health Administration or a related field, or equivalent relevant experience
• Experience in an administrative support role within health, institutional or corporate environments
• Strong Microsoft Office and electronic data management skills
• Experience with electronic health records such as Communicare or Best Practice is desirable
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• The ability to manage competing priorities and meet deadlines
• A professional approach to confidentiality, privacy and sensitive information
• The ability to work respectfully with a diverse range of people

Responsibilities

• Facilitating correspondence, scheduling, filing and records
• Coordinating healthcare appointments and clinical scheduling
• Supporting prisoner movement, communications and access to healthcare services
• Entering, collating and reporting health service data
• Maintaining accurate patient administrative records
• Preparing reports, meeting agendas, minutes and other documentation
• Managing referrals and administrative communications
• Supporting procurement, stock monitoring and resource management
• Assisting with audits, quality improvement and accreditation activities
• Working collaboratively with clinical, custodial and external stakeholders

Skills

Organised

Team player

Attention to detail

Confidentiality

Education

Certificate III/IV in Business Admin or Health Admin

Tools

Microsoft Office

Communicare

Best Practice

Job description

Administrative Support Officer

Acacia Prison Health Services | Wooroloo, WA

Make a difference where it matters

Looking for an administration role where your skills have a real purpose?

Join the Health Services team at Acacia Prison and play an important role in supporting the delivery of safe, efficient and patient-centred healthcare to people in custody.

As an Administrative Support Officer, you’ll provide essential administrative, coordination and data management support to a multidisciplinary healthcare team. From scheduling appointments and maintaining records to coordinating correspondence and supporting reporting, your work will help keep the health service running smoothly each day.

This is a casual role filling in when required onsite, based at Acacia Prison in Wooroloo.

Where you’ll be working

Acacia Prison is located in Wooroloo, approximately 55km east of Perth, surrounded by the natural beauty of the Perth Hills.

Working within a custodial environment offers something different from traditional healthcare administration. You’ll become part of a dedicated Health Services team working alongside nursing, medical and allied health professionals, as well as custodial and external stakeholders.

It’s a structured and purpose-driven environment where professionalism, confidentiality, respect and attention to detail are essential.

What You’ll Be Doing

• Facilitating correspondence, scheduling, filing and records
• Coordinating healthcare appointments and clinical scheduling
• Supporting prisoner movement, communications and access to healthcare services
• Entering, collating and reporting health service data
• Maintaining accurate patient administrative records
• Preparing reports, meeting agendas, minutes and other documentation
• Managing referrals and administrative communications
• Supporting procurement, stock monitoring and resource management
• Assisting with audits, quality improvement and accreditation activities
• Working collaboratively with clinical, custodial and external stakeholders

What You’ll Bring

You’ll be an organised and professional administrator who enjoys working as part of a team and can confidently manage competing priorities.

You’ll Ideally Have

• Certificate III or IV in Business Administration, Health Administration or a related field, or equivalent relevant experience
• Experience in an administrative support role within health, institutional or corporate environments
• Strong Microsoft Office and electronic data management skills
• Experience with electronic health records such as Communicare or Best Practice is desirable
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• The ability to manage competing priorities and meet deadlines
• A professional approach to confidentiality, privacy and sensitive information
• The ability to work respectfully with a diverse range of people

Administration experience within healthcare, corrections, aged care or another institutional environment will be highly regarded.

Why join Serco?

At Serco, you’ll be part of a supportive team delivering services that make a genuine difference.

You’ll have access to benefits designed to support your wellbeing, including:

• Supportive and collaborative working environment
• Work alongside a multidisciplinary Health Services team
• Free daily buffet-style lunch
• Free onsite parking
• Onsite gym facilities
• Access to wellbeing programs