Casino Security Shift Lead: Guest Service & Safety

Red Hawk Casino; Casino; On-site; AUD 65,000 - 95,000; Full time

Job summary

Red Hawk Casino is seeking a Security Supervisor to assist in overseeing Security Officers on assigned shifts and to ensure the safety of guests and staff. The role involves staffing, training, scheduling, and incident reporting on the casino floor.

The ideal candidate will have at least one year of supervisory/guest services experience, two years in law enforcement or gaming security, and excellent communication skills. Must be 21+ with a high school diploma or GED.

Qualifications

• High school diploma or GED; an Associate degree preferred.
• Minimum one year of supervisor and guest services experience.
• Two years of experience in law enforcement or gaming security strongly preferred.
• Excellent communication skills required.
• Must be at least 21 years of age.

Responsibilities

• Assist in supervising Security Officers on the shift.
• Maintain staffing levels through interviewing, selecting, training, scheduling, evaluating, promoting and disciplining employees as needed.
• Patrol the property, identify hazards and report to ensure guest and staff safety.
• Back up Security Officers on the shift and assume duties when necessary.
• Prepare and request incident reports involving guests, employees or the facility.

Skills

Communication skills

Supervisory experience

Guest services

Security/gaming knowledge

Education

High school diploma or GED

Job description

Red Hawk Casino is seeking a Security Supervisor to assist in overseeing Security Officers on assigned shifts and to ensure the safety of guests and staff. The role involves staffing, training, scheduling, and incident reporting on the casino floor.

The ideal candidate will have at least one year of supervisory/guest services experience, two years in law enforcement or gaming security, and excellent communication skills. Must be 21+ with a high school diploma or GED.