Case Worker - Identified

Wesley Mission Queensland; Southport; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Free car parking

Team culture

Job summary

Wesley Mission Queensland in Australia is seeking a Case Worker for the Housing and Support Link Service. This identified position focuses on culturally safe, trauma-informed, holistic case management and supportive services for young parents experiencing homelessness or housing instability.

You will build trusting relationships, support goals, and connect young people to culture and community, while coordinating access to programs and reporting to management.

Qualifications

• Completed degree qualification in Human Services or related field.
• Experience in coaching and case management using holistic, trauma-informed and strengths-based methods.
• Experience in intake, assessment, case management, advice, advocacy and referral.
• Understanding of factors placing youth at risk of homelessness and housing instability.
• Proof of COVID-19 vaccination status and probity checks as required by policy.

Responsibilities

• Deliver culturally safe, trauma-informed case management for young parents.
• Build trusting relationships and connect youth to culture and community.
• Develop youth-centered housing, wellbeing, and life goals in partnership with families.
• Coordinate access to programs, support groups, and community networks.
• Provide regular updates and reporting to management and contribute to learning and improvement.
• Support program development and evaluation with community feedback and cultural knowledge.

Skills

Case management

Coaching

Trauma-informed

Cultural safety

Education

Degree in Human Services

Job description

Your Role as a Case Worker - Identified (Housing and Support Link Service)

This is an Identified position. WMQL considers that being Aboriginal or Torres Strait Islander is a genuine occupational requirement under s25 of the Anti-Discrimination Act QLD 1991.

You will play an integral role in our HSLS (Housing and Support Link Service) program providing culturally safe, trauma informed and holistic case management and supportive services to young parents (typically ages 16–25) who are experiencing homelessness, housing instability, or other barriers to independence.

The role focuses on building trusting relationships, strengthening young people's connection to culture and community, and supporting them to achieve their housing, wellbeing, and life goals.

You'll achieve this by:

• Working from a strengths-based and culturally grounded approach, recognising the resilience, knowledge, and cultural identity of young people and their families.

• Engaging and walking alongside young people through culturally safe processes ensuring case plans reflect the young person's voice, cultural identity, and aspirations, and aredeveloped in partnership with them, their families, and community.

• Supporting young people to develop confidence, independence, and practical living skills, while maintainingstrong connections to culture, family, and community.

• Facilitating and supporting access to programs, support groups, and community networks that align with eachyoung person's goals and cultural needs.

• Providing regular updates and reporting to management and contributing to continuous learning and improvement in culturally safepractice.

• Actively contributing to program development and evaluation by embedding, community feedback, andcultural knowledge.

What We Offer

• Salary packaging and other benefits - Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions.

• Free and Secure Car Parking - No more paid parking!! Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work.

• Team Culture - Be part of a collaborative and supportive team that values your skills and wellbeing.

What We're Looking For

• Completed degree qualification in Human Services or another related field.

• Experience engaging with a diverse range of people using coaching and case management principles in a holistic, trauma informed and strengths-based framework.

• Experience in an intake, assessment, case management, advice, advocacy and referral role or similarly related skills and knowledge.

• Understanding of the social, emotional, and structural factors that place young people at risk of or experiencing homelessness, including family conflict, trauma, mental health concerns, substance use, financial hardship, and barriers to safe and stable housing.

Essential Requirements

• Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)

• Relevant probity checks required by legislation and WMQ Limited policy.

• Current Driver's Licence and willingness to travel for work