Case Worker

Mission Australia; Walgett; On-site; AUD 82,000 - 86,000; Full time

Benefits offered by this job

Salary packaging

Counselling and chaplaincy support

Volunteering opportunities

Extra leave

Leave days off (Mission Australia days

Job summary

Mission Australia is seeking a SHLV Case Worker in Far West NSW to support women aged 18+ who have separated from violent partners. You will provide safety planning, case management, and help access legal protections while promoting housing stability and autonomy.

Join a mission-driven team delivering holistic care through partnerships, holistic support, and client empowerment within a not-for-profit framework.

Qualifications

• Understanding of Domestic & Family Violence and its impact, especially on Aboriginal Women and Children.
• Knowledge of the criminal justice response to Domestic & Family Violence.
• Ability to work with local Aboriginal communities and broader community.
• Strong communication, negotiation, advocacy and conflict resolution skills.
• Good networking, organisational and administrative abilities.
• Current NSW Driving Licence; First Aid and CPR or willingness to obtain.
• Pre-employment checks including police history and child/vulnerable person clearance.

Responsibilities

• Provide safety planning and case management strategies to women and children affected by and escaping DV.
• Assist women in maintaining separation from violent partners and addressing safety barriers.
• Help clients maintain stable accommodation and financial independence.
• Facilitate access to the court system for legal protection.
• Conduct assessments to identify needs in legal, social and welfare areas.
• Complete administrative duties for efficient service operations (statistics, reports, referrals, plans, data entry).

Skills

DV awareness

Community engagement

Negotiation

Advocacy

Conflict resolution

Organisational skills

Administrative skills

NSW Driving Licence

First Aid & CPR

Job description

Contract until May 2027 | 38 Hours per week

Location: Walgett NSW 2832

Full Time Salary: $81,903 to $86,066 per year + Super + Not for Profit Salary Packaging

Salary dependent on qualifications and experience

Make a meaningful difference to the lives of Australians in need!

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity

The Staying Home Leaving Violence (SHLV) program is a crucial initiative dedicated to supporting women aged 18+ who have bravely separated from violent partners or family members in Far West NSW. SHLV focuses on ensuring the housing stability of women who have chosen to remain in their own home or another safe residence following separation from an abusive environment. This approach helps prevent homelessness and allows women to rebuild their lives with security and autonomy.

Through dedicated case management, collaborative partnerships, and a commitment to holistic care, SHLV Case Workers are instrumental in helping survivors reclaim their lives and thrive beyond violence.

Your key responsibilities will be

• Provide safety planning and case management strategies to women and children affected by and escaping DV.
• Assist women in maintaining separation from violent partners by addressing barriers that may threaten their safety or stability.
• Help women maintain stable accommodation and regain control of their finances.
• Facilitate our clients’ access to the court system to obtain effective legal protection.
• Conduct thorough assessments at each stage of the process to identify and address our clients’ needs for legal, social, and welfare assistance.
• Complete administrative duties for the efficient running of the service (statistics, reports, referral letters, goal plans and data entry in CRM)

Requirements for Success

• Understanding of Domestic & Family Violence, its complexities, and consequences, particularly as they affect Aboriginal Women and Children, and sensitivity to their needs.
• Knowledge and understanding of the criminal justice response to Domestic & Family Violence.
• Ability to work with local Aboriginal communities and the broader community to promote awareness of Domestic & Family Violence.
• Good communication skills, particularly in negotiation, advocacy, and conflict resolution.
• Good networking skills; and
• Good organisational and administrative skills
• Current NSW Driving Licence
• Current First Aid and CPR or willing to obtain
• Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.