Case Worker

Key Assets (Australia); Toowoomba Regional; Hybrid; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Work-Life Balance

Health and Wellbeing

Professional Development

Salary Packaging

Job summary

Key Assets Australia is seeking a dedicated Case Worker to join our Toowoomba team, with primary work in Warwick. You will support foster carers and children, guided by trauma-informed, family-centred practice, reporting to the Team Manager.

The role offers hybrid working arrangements, a values-driven culture, and strong commitment to diversity and child safety. You’ll contribute to positive outcomes for children and families across Queensland.

Qualifications

• Must hold a recognised Social Work qualification or qualification in related discipline.
• Must possess a full, current Australian driver’s licence.
• Proven track record in working with and for children, respecting their individuality and positive development.
• Knowledge of legislation pertaining to children’s services and best practice.

Responsibilities

• Provide regular support via telephone and face-to-face visits to foster carers, recording visits.
• Work with foster carers and children in a culturally responsive, trauma-informed way.
• Monitor and review the suitability and competence of foster carers to provide a safe environment.
• Collaborate with carers on projects to coach them through goals.
• Facilitate support groups, carer events and training when required.

Skills

Verbal & written communication

Cultural responsiveness

Trauma-informed approach

Collaborative teamwork

Education

Social Work qualification

Job description

• Rapidly growing community social care organisation
• Flexible, family-friendly working arrangements, hybrid approach to the future of work
• Work in an industry leading, person-centred social care organisation
• Join a highly engaged, professional, and collaborative team

We Are Key Assets Australia

Key Assets Australia (KAA) is a leading not-for-profit, children, family and community services agency, founded in Australia in 2007. We provide foster care and family services. Operating across all states, ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, carers, and communities. To achieve that, we need people like you!

We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people and all of our external stakeholders.

About the role:

Due to growth in the Out of Home Care services space in QLD, we are looking for a Case Worker to join our team, based at our Toowoomba office, but working majority in the Warwick area. Reporting to the Team Manager, the successful candidate will help to make a positive and lasting difference to children and young people.

Some of the main responsibilities include, but are not limited to:

• Provide regular support via telephone and face to face visits to foster carers including occasional unannounced visits, ensuring these visits are all recorded.
• Work with foster carers and the children/young people in their care in a culturally responsive, trauma informed, family centred way.
• Monitor and review the suitability and competence of foster carers ensuring they provide a safe, healthy, nurturing and learning environment for children/young people.
• Work with carers on collaborative projects to coach them through steps and strategies to achieve set goals.
• Facilitate support groups, carer social events and training when required.

About you:

You’re passionate about improving the lives of children and young people and thrive in a role where collaboration, responsiveness, and resilience are key. You bring professional expertise and a values-driven mindset that aligns with our commitment to diversity, inclusion, and child safety.

We’re looking for someone who:

• Must hold a recognised Social Work qualification or qualification in a related discipline.
• Must possess a full, current Australian driver’s licence.
• Proven track record in working with and or on behalf of children, respecting and maintaining their individuality and promoting their positive development.
• A comprehensive working knowledge of all relevant legislation pertaining to children’s services and current best practice.
• Ability to communicate simply and effectively, both verbal and written, with a diverse staff group at all levels, recognising potential language barriers and cultural differences.

My Key Assets

The health and wellbeing of our people is at the core of our employee and client experience. All employee offerings are intentionally curated with care, allowing you to bring your best self to work, every day. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.

• Work-Life Balance: We are well equipped to support a hybrid approach to the future of work and have developed a flexible work framework to support these arrangements. We understand that work-life balance is important and accommodate flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work – just ask us!
• Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the children, families and communities we serve. We provide discounted health insurance memberships, confidential counselling services and offer 5 weeks' of annual leave after 2 years' continuous service with us!
• Professional Development: We provide both digital eLearning and ongoing face to face training as well as an online library. Your continual professional development is always top of our priority list - you’ll have access to apply to our Annual Learning fund for subsidised professional development opportunities!
• Salary Packaging: part of your wage is paid tax free each pay, saving thousands in tax each year!

The fine print

• For any questions regarding this role, please contact Cecila Jaume, Team Manager at [e-mail].
• Successful candidates will be required to undergo a National Police Check, hold (or be willing to obtain) a valid WWCC.
• Full (not provisional), clean and Australian driver’s licence. Travel between sites is required.

If you are seeking a role in an excellent, innovative, and supportive team, in a growing organisation, we would love to hear from you.

Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion.

Key Assets is a Child Safe organisation, committed to the safety and wellbeing of all children and young people.

While we're reviewing your application, get to know us by visiting our website and on social media at #WeAreKeyAssets.