Caseworker (SCHADS 5) - Families Together - Waitara

CatholicCare Diocese Of Broken Bay; Sydney; Hybrid; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport program

Training & Development

Employee Assistance Program

Bupa Health

Extra Leave

Hope Awards

Baby Bonus

Job summary

CatholicCare Diocese Of Broken Bay is seeking a Level 5 Caseworker to join our Waitara team. The role involves managing a caseload of families, delivering trauma‑informed, family‑centred casework, and collaborating with DCJ and service systems to improve child safety outcomes.

Work is based in Waitara with a 5‑day week and a 6‑month probation; following probation, a flexible work‑from‑home option is provided to support work‑life balance.

Qualifications

• Proven experience providing casework interventions to children and families with complex needs.
• Minimum 3 years’ experience in Case Management within child protection.
• Demonstrated case management experience using a strength based, trauma informed, person centred approach that builds family capacity.
• High‑level engagement and assessment, including the ability to lead integrated response, collaborate across systems and maintain accountability for outcomes.
• Ability to produce high‑quality case notes, reports and written communication.
• Excellent stakeholder engagement & problem‑solving skills.
• NSW Driver’s Licence and insured vehicle.

Responsibilities

• Independently engage with families in complex and resistant situations, building trust through respectful, transparent and consistent practice.
• Complete comprehensive, whole‑of‑family assessments that analyse complexity beyond merely presenting the issues and articulate defensible professional judgement.
• Co‑design a single, integrated Family Plan that aligns family‑identified goals with child safety and well‑being priorities.
• Define clear actions, responsibilities, and timeframes across systems, promoting strengths, sustainability and reduced service dependency.
• Delivers practical, relational, and therapeutic supports over extended periods, adapting interventions as family needs change.
• Maintain flexible availability aligned to family needs, including after‑hours support when required.
• Maintain high‑quality, timely, and defensible case records and reports that clearly document risk, professional decision‑making and outcomes for review by DCJ and internal forums.

Skills

Case management

Trauma-informed care

Communication

Stakeholder engagement

Report writing

Driver’s licence

Education

Tertiary qualifications in Social Work, Psychology, Counselling

Job description

About Us

CatholicCare is a people‑centred organisation driven by compassion, dignity, and respect. We deliver high‑quality, evolving services that support and empower individuals across the community. Our programs span across disability support, out‑of‑home care, aged care, children’s services, and therapeutic and community initiatives, with every role contributing to safe, nurturing environments where people can thrive.

About The Program

Families Together is a Department of Communities and Justice (DCJ) funded program that offers flexible, family‑centred case management to help keep children safe and supported at home. Working alongside families, the program aims to reduce the need for out‑of‑home care by building on existing strengths and capabilities. The Program supports parents and carers to respond confidently to their children’s needs and create safe, nurturing home environments through parenting support, strengthened family functioning, promoting healthy child development, and providing practical assistance to ensure homes are safe and supportive places for children to grow.

About The Role

We are seeking a skilled and experienced Level 5 Caseworker to join our supportive team in Waitara on a permanent full-time basis, 5 days per week. Reporting to the Program Manager, the role partners with families, communities, DCJ and broader service systems to reduce risk and support safe family life, exercising high levels of autonomy, professional judgement and accountability to achieve child safety and family preservation outcomes. You will have your own caseload of families and ongoing access to external group supervision as well as internal monthly supervision. To be successful in this role, you will be passionate in delivering trauma‑informed, culturally safe, whole‑of‑family casework interventions and work alongside families to reduce risk and strengthen safety. Ideal opportunity for a passionate Caseworker who is ready to make a difference in the Community! Following successful completion of the 6‑month probation period, work from home option will be provided.

Key Responsibilities

• Independently engage with families in complex and resistant situations, building trust through respectful, transparent and consistent practice.
• Complete comprehensive, whole‑of‑family assessments that analyse complexity beyond merely presenting the issues and articulate defensible professional judgement.
• Co‑design a single, integrated Family Plan that aligns family‑identified goals with child safety and well‑being priorities.
• Define clear actions, responsibilities, and timeframes across systems, promoting strengths, sustainability and reduced service dependency.
• Delivers practical, relational, and therapeutic supports over extended periods, adapting interventions as family needs change.
• Maintain flexible availability aligned to family needs, including after‑hours support when required.
• Maintain high‑quality, timely, and defensible case records and reports that clearly document risk, professional decision‑making and outcomes for review by DCJ and internal forums.

What You’ll Bring

• Tertiary qualifications in Social Work, Psychology, Counselling (or other related discipline).
• Proven experience providing casework interventions to children and families with complex needs.
• Minimum 3 years’ experience in Case Management within child protection.
• Demonstrated case management experience using a strength based, trauma informed, person centred approach that builds family capacity.
• High‑level engagement and assessment, including the ability to lead integrated response, collaborate across systems and maintain accountability for outcomes.
• Ability to produce high‑quality case notes, reports and written communication.
• Excellent stakeholder engagement & problem‑solving skills.
• NSW Driver’s Licence and insured vehicle.

Why Join Us

• Salary packaging - Boost your take‑home pay.
• Fitness Passport program - discounted gyms memberships across Australia.
• Training & Development - Ongoing access to external group supervision as well as internal monthly supervision.
• Employee Assistance Program - Free, confidential counselling and support.
• Bupa Health - Corporate healthcare discounts.
• Extra Leave - Additional paid leave day over Christmas.
• Hope Awards - Be recognised and celebrated for your impact.
• Baby Bonus - Paid bonus for eligible primary carer.

CatholicCare is a safe, inclusive, and respectful employer. We value the unique perspectives of Aboriginal and Torres Strait Islander peoples and are committed to working alongside First Nations communities.

We strongly encourage First Nations people to apply. We welcome applicants of all backgrounds, genders, faiths and diversity.