Case Worker

Centacare Far North Queensland; Cairns Regional; On-site; AUD 32,000 - 42,000; Part time

Benefits offered by this job

Part-time role

Salary packaging up to $15,900

Meal Entertainment Cap $2,649 per year

Five weeks annual leave (pro-rata)

Gift Day

Professional Development

Values-based culture

Job summary

Centacare Far North Queensland – Cairns QLD is seeking a part-time, temporary case worker for our School Savvy Hub, contracted to 31 May 2028. The role supports clients and families, delivers community engagement activities, and maintains accurate records.

Ideal candidates hold a relevant community services qualification or equivalent experience, with strong communication and collaboration skills. Proficiency in Microsoft Office and online record-keeping is required.

Qualifications

• A relevant qualification in community services or equivalent experience.
• Demonstrated case work experience in community services.
• Strong communication and collaboration with diverse communities and stakeholders.
• Competence with Microsoft Office and online record-keeping systems.
• Clearances: Blue Card, Yellow Card, National Police Certificate, and a current QLD Driver’s Licence.

Responsibilities

• Provide case work and family support to clients.
• Connect people to essential services and referrals.
• Maintain accurate client records and reports.
• Support community engagement activities and events.
• Collaborate with the team to deliver quality client support.

Skills

Case Work

Community Engagement

Communication

Collaboration

Tech Savvy

Education

Relevant community services qualification

Tools

Microsoft Office

Online record-keeping systems

Job description

Centacare Far North Queensland – Cairns QLD

Make a meaningful impact in this part-time temporary role within our School Savvy Hub! This exciting position, contracted until 31 May 2028, gives you the opportunity to contribute your skills and passion to a team dedicated to making a real difference within the community.

Your role

Reporting to the Team Leader, your duties may include:

• Community Support: Provide case work and family support, building relationships with localsand stakeholders to ensure people get the help they need.
• Guidance & Referrals: Connect people to essential services and resources.
• Tracking & Reporting: Maintain accurate client records and case notes.
• Engagement: Support the School Savvy Hub team in delivering community engagement activities such as events, groups and workshops.
• Collaboration: Work with a passionate and dynamic team to ensure quality support for clients and families.

What Success Looks Like

• Delivering case work support that’s timely, effective, and culturally appropriate.
• Engaging with the community and building lasting relationships.
• Keeping detailed records and ensuring all reports are accurate and on time.
• Ensuring the needs of individuals and communities are met, every step of the way.
• Staying on top of Centacare FNQ’s policies and adhering to all safeguarding standards.

What We Need from You

• Experience/Qualifications: A relevant qualification in community services or a related field, or equivalent experience.
• Case Work Experience:Demonstrated experience working in a community services role providing client support.
• Strong Communication & Collaboration: Ability to connect with diverse communities, build relationships, and work effectively with serviceprovidersand other stakeholders.
• Tech-Savvy: Competence with Microsoft Office and online record-keeping systems.
• Clearances: A valid Positive Notice Blue Card and Yellow Card (No Card, No Start), a National Police Certificate, and a current QLD Driver’s License.

Why Centacare FNQ?

CentacareFNQ is the social services agency of the Catholic Diocese of Cairns, providing services that support individuals, families and communities across Far North Queensland. Our work is guided by our Mission, Vision and Values, and by a strong commitment to service, dignity and social justice.

Our vision is of an inclusive and resilient community, strengthened by our shared purpose to make a positive difference together.

Here your expertise is valued, and your professional growth is supported. As part of our team, you can enjoy:

• Attractive Remuneration Structure:Part time, 22.8-hoursper week.
• Salary Packaging:Up to $15,900, plus $2,649 MealEntertainment Cap per year to increase your take-home pay (superannuation may be paid in addition, subject to ATO limits).
• Generous Leave Package:Five weeks annual leave (pro-rata), plus the option to purchase up to two additional weeks each year.
• Gift Day:Enjoy an additional paid day off following Boxing Day if it falls on your usual workday.
• Professional Development:Tailored leadership development, peer collaboration opportunities, and access to sector training.
• Values-Based Culture:Join a supportive, mission-driven organisation that prioritises wellbeing, inclusion, and community impact.