Case Manager - Next Steps

Centacare; Adelaide; On-site; AUD 61,000 - 86,000; Full time

Benefits offered by this job

Salary packaging

Super

Professional supervision

Specialist team

Training & development

Employee Assistance Program

Job summary

Centacare Catholic Family Services in Adelaide's Elizabeth Park area is seeking a Case Manager for the Next Steps Program. You will provide therapeutic case management and practical support to 16–21 year-olds moving from residential care toward independence and stability.

Join a collaborative, client-focused team led by supportive leadership. Fixed-term until 30 June 2027 with possible extension subject to funding.

Qualifications

• Degree in Social Work or related field or significant relevant experience.
• Experience working with young people with complex needs.
• Understanding of child protection frameworks and responsibilities.
• Strong case management and report writing skills.
• Valid DHS Working With Children Check.
• Current Driver’s Licence.

Responsibilities

• Build respectful and trusting relationships with young people and support them to identify and achieve their goals.
• Deliver therapeutic case management and practical life skills development; advocate for young people to access appropriate services.
• Coordinate support with government agencies, health services, education providers, disability services, and community organisations.
• Facilitate case planning and reviews, ensuring young people are actively involved in decisions affecting their lives.
• Support connections with family, carers, cultural networks, and community supports.
• Maintain accurate case notes, records, and reports using the Penelope database.

Skills

Social work

Case management

Report writing

Driver's license

WWC Check

Education

Degree in Social Work or related field

Tools

Penelope

Job description

Case Manager – Next Steps

• 2x fixed Term, full-time roles | Location: Elizabeth Park
• Collaborative and client focused team | Experienced and supportive leadership
• $53.43 per hour + super + PBI salary packaging
  

Empower Young People to Build Independent Futures

About the Opportunity

As a Case Manager within the Next Steps Program, you will play a key role in supporting young people aged 16 to 21 as they move from residential care towards greater independence and stability. Working within a collaborative and supportive team, you will provide therapeutic case management and practical support that helps young people build confidence, strengthen relationships, develop life skills, and achieve their goals.

This is an opportunity to make a meaningful difference in the lives of young people by supporting them to overcome challenges, navigate transitions, and create positive pathways toward adulthood.

Key responsibilities

• Build respectful and trusting relationships with young people and support them to identify and achieve their goals
• Deliver therapeutic case management and practical life skills development.
  Advocate for young people to access appropriate services and ensure their voices are heard.
• Coordinate support with government agencies, health services, education providers, disability services, and community organisations.
• Facilitate case planning and reviews, ensuring young people are actively involved in decisions affecting their lives.
• Support connections with family, carers, cultural networks, and community supports.
• Maintain accurate case notes, records, and reports using the Penelope database.
  

These positions are on fixed term until 30 June 2027 with a possibility of extension subject to funding.

See attached position description for full details.

What you need to bring

Essential

• Degree in Social Work or related field, or significant relevant experience
• Experience working with young people with complex needs
• Understanding of child protection frameworks and responsibilities
• Strong case management and report writing skills
• Valid DHS Working With Children Check
• Current Driver’s Licence
  

Desirable

• Experience working with young people transitioning from care systems
• Experience working with Aboriginal and Torres Strait Islander young people
• Experience in trauma-informed or therapeutic support
• Experience using Penelope or similar client management systems
• Experience in outreach or mobile service delivery
  

Special Conditions

• Participation in an on-call roster
• Some work outside standard business hours
• Use of fleet vehicle or personal vehicle (grey fleet)
  

What's in it for you

• SCHCADS Award 2010 Level 5 $53.43 per hour + super
• Generous salary packaging to help increase your take home pay
• Supervision with experienced and supportive leadership
• Professional team of specialist workers
• Access to training and professional development opportunities
• Access to our Employee Assistance Program (EAP)
  

Who we are

Each year, we support more than 20,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

Closing Date: 5 pm, Monday, 16 November 2026