Case Worker

Centacare FNQ; Cairns Regional; Presencial; AUD 36.000 - 48.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Part-time 22.8 hours per week

Salary packaging up to $15,900 plus $2

Five weeks annual leave pro-rated

Gift Day: extra paid day off after Box

Professional development opportunities

Values-based culture

Descripción de la vacante

Centacare FNQ is seeking a part-time, temporary team member for our School Savvy Hub in Cairns. The role runs until 31 May 2028 and focuses on delivering timely case work and family support within the community.

You will connect people to essential services, maintain accurate records, and help deliver engagement activities and workshops. A relevant qualification or equivalent experience, plus Blue/Yellow Card, police certificate and QLD driver’s license are required.

Formación

• A relevant qualification in community services or related field, or equivalent experience.
• Case work experience in a community services role providing client support.
• Ability to connect with diverse communities and work with service providers.
• Competence with Microsoft Office and online record-keeping systems.
• Valid Blue Card, Yellow Card, National Police Certificate and a current QLD Driver’s Licence.

Responsabilidades

• Provide case work and family support, building relationships with locals and stakeholders.
• Connect people to essential services and resources.
• Maintain accurate client records and case notes.
• Support engagement activities including events, groups and workshops.
• Collaborate with the team to ensure quality support for clients and families.

Conocimientos

Strong communication

Collaboration

Client support

Tech literacy

Educación

Relevant qualification in community services

Herramientas

Microsoft Office

Online record-keeping systems

Descripción del empleo

Job Type: Contract

Location: Cairns QLD

Job Description

Make a meaningful impact in this part-time temporary role within our School Savvy Hub! This exciting position, contracted until 31 May 2028, gives you the opportunity to contribute your skills and passion to a team dedicated to making a real difference within the community.

Your role

Reporting To The Team Leader, Your Duties May Include

• Community Support: Provide case work and family support, building relationships with locals and stakeholders to ensure people get the help they need.
• Guidance & Referrals: Connect people to essential services and resources.
• Tracking & Reporting: Maintain accurate client records and case notes.
• Engagement: Support the School Savvy Hub team in delivering community engagement activities such as events, groups and workshops.
• Collaboration: Work with a passionate and dynamic team to ensure quality support for clients and families.

What Success Looks Like

• Delivering case work support that’s timely, effective, and culturally appropriate.
• Engaging with the community and building lasting relationships.
• Keeping detailed records and ensuring all reports are accurate and on time.
• Ensuring the needs of individuals and communities are met, every step of the way.
• Staying on top of Centacare FNQ’s policies and adhering to all safeguarding standards.

What We Need From You

• Experience/Qualifications: A relevant qualification in community services or a related field, or equivalent experience.
• Case Work Experience: Demonstrated experience working in a community services role providing client support.
• Strong Communication & Collaboration: Ability to connect with diverse communities, build relationships, and work effectively with service providers and other stakeholders.
• Tech-Savvy: Competence with Microsoft Office and online record-keeping systems.
• Clearances: A valid Positive Notice Blue Card and Yellow Card (No Card, No Start), a National Police Certificate, and a current QLD Driver’s License.

Why Centacare FNQ?

CentacareFNQ is the social services agency of the Catholic Diocese of Cairns, providing services that support individuals, families and communities across Far North Queensland. Our work is guided by our Mission, Vision and Values, and by a strong commitment to service, dignity and social justice.

Our vision is of an inclusive and resilient community, strengthened by our shared purpose to make a positive difference together.

Here your expertise is valued, and your professional growth is supported. As part of our team, you can enjoy:

• Attractive Remuneration Structure: Part time, 22.8-hours per week.
• Salary Packaging: Up to $15,900, plus $2,649 Meal Entertainment Cap per year to increase your take-home pay (superannuation may be paid in addition, subject to ATO limits).
• Generous Leave Package: Five weeks annual leave (pro-rata), plus the option to purchase up to two additional weeks each year.
• Gift Day: Enjoy an additional paid day off following Boxing Day if it falls on your usual workday.
• Professional Development: Tailored leadership development, peer collaboration opportunities, and access to sector training.
• Values-Based Culture: Join a supportive, mission-driven organisation that prioritises wellbeing, inclusion, and community impact.