Care services assistant

RSL Care RDNS Limited; Shellharbour City Council; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Excellent work/life balance

Career progression

Salary packaging benefits

Private health insurance

Employee assistance program

Job summary

Bolton Clarke Bribie Island is seeking an attentive dining services assistant to support meals for residents in a person-centred care setting. You will help with meal selection, presentation and service, ensuring allergies and nutrition needs are respected while maintaining a warm, social dining environment.

You will work under the guidance of the team to prepare dining areas, manage timing, and keep accurate diet information, following Bolton Clarke standards and food safety procedures.

Qualifications

• Demonstrated customer service skills.
• A compassionate and caring attitude.
• Reliable with good time management and the ability to work under pressure.
• Flexibility to work shifts and take direction from others.
• Commitment to dignity and respect for residents.

Responsibilities

• Assist in meal selection, presentation and serving to residents.
• Support nutrition needs, allergies and preferences in daily dining.
• Prepare and set up dining areas to meet individual needs.
• Engage socially with residents to enhance mealtime experience.
• Maintain accurate nutrition/diet information as required.
• Comply with Bolton Clarke Food Standards and Dining Framework.

Skills

Customer service

Compassionate attitude

Reliability

Time management

Shift flexibility

Willingness to take direction

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

The Role

This role plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

About this location

The warm and vibrant community of Bribie Island makes Bribie Cove a perfect place to live. Residents feel at home and connected to the local community they love. Bribie Cove is a Premium home that provides high-quality aged care in a friendly, secure and comfortable residential environment.

Why Work For Bolton Clarke

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Goldi Kayastha Giri ([e-mail])

We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.