Care Services Assistant

Bolton Clarke; Burnett Heads; On-site; AUD 52,000 - 68,000; Full time

Job summary

Bolton Clarke is recruiting for a frontline Carer with a focus on nutrition and dining to support residents in meal preparation, presentation and service. You will help residents choose meals, respect dietary needs, and create a warm, social dining experience in daily practice.

Join a not-for-profit aged care provider with a strong commitment to dignity, person-centred care and living well at home and in our residential communities across Australia. Flexibility and empathy are essential.

Qualifications

• Demonstrated customer service skills.
• Compassionate and caring attitude.
• Willingness to take direction from others.
• Reliability and shift flexibility.
• Good time management and ability to work under pressure.

Responsibilities

• Assist in the preparation, delivery, presentation and serving of resident meals.
• Provide care aligned with residents’ preferred daily routines with a focus on nutrition.
• Consider allergies and food intolerances and maintain accurate nutrition information.
• Prepare and set up dining areas to meet individual needs and preferences.
• Actively engage with residents to provide social and emotional support during mealtimes.
• Promote resident choice and dignity during dining and meal service.

Skills

Customer service

Compassionate

Reliability

Time management

Willingness to take direction

Job description

Bolton Clarke Group

one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Bolton Clarke

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

The Role

This role plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

Your responsibilities will be to provide care and support aligned with residents’ preferred daily routines with a strong focus on:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)

About this location:

Located only minutes from the heart of Bundaberg, Fairways joining this team you will enjoy the tropical climate and relaxed pace of our welcoming community with a range of leisure amenities, events, and social activities.

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity:

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Trudie Patching ([e-mail])