Care Services Assistant

Bolton Clarke; Gold Coast City; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Salary packaging

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Group is seeking a frontline carer focused on nutrition and dining to support residents with person-centred care in daily meals. You will assist with preparation, service, and presentation of meals, while considering residents' allergies and preferences.

The role emphasizes empathy, dignity, and promoting resident choice within a supportive team. Experience in a restaurant or kitchen setting is valued.

Qualifications

• Experience in customer-facing roles is preferred.
• Demonstrates compassion and caring approach.
• Willingness to follow directions and work in a team.
• Good time management and ability to work under pressure.

Responsibilities

• Assist in meal preparation, delivery, presentation and service.
• Support residents with meal choices and dining preferences.
• Maintain accurate nutrition and dietary information as required.
• Ensure dining areas are set up to meet individual needs.
• Engage with residents to provide social and emotional support during meals.
• Adhere to Food Safety Plan and Bolton Clarke standards during meal service.
• Assist with maintaining kitchen stock and supplies.

Skills

Customer service

Compassionate attitude

Reliability

Shift flexibility

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Role

This role plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

About this location

Set in beautifully landscaped acreage alongside the Currumbin Creek, Bolton Clarke’s Galleon Gardens provides high-quality aged and dementia care in a friendly, secure and comfortable residential environment.

Why Work For Bolton Clarke

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Natalie Paff ([e-mail])