Care Services Assistant

RSL Care RDNS Limited; City of Brisbane; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Salary packaging and not-for-profit税

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke is seeking an Aged Care dining assistant to support residents with meals, nutrition, and dining experiences. The role emphasizes person-centred care, empathy, and ensuring comfort during mealtimes.

Located in Sunnybank Hills, Brisbane, the position offers ongoing shifts, teamwork with clinical staff, and opportunities for growth within a not-for-profit provider. Applicants should have restaurant or kitchen experience and valid working rights in Australia.

Qualifications

• Experience in customer service.
• Compassionate and caring attitude.
• Previous restaurant or commercial kitchen experience (advantage).
• Willingness to take direction from others.
• Reliability and shift flexibility.
• Good time management and ability to work under pressure.
• Valid working rights in Australia.
• Complete a police check and/or NDIS Worker Check (or willingness to obtain).

Responsibilities

• Assist in the preparation, delivery, and serving of resident meals.
• Support residents with nutrition and dining according to their preferences.
• Assist with meal selection and timing; maintain dining areas.
• Engage with residents to provide social and emotional support during meals.
• Maintain accurate nutrition and diet information as required.
• Assist with food safety and Bolton Clarke Dining Framework.
• Maintain kitchen stock as required.

Skills

Customer service

Caring attitude

Shift flexibility

Time management

Reliability

Willingness to follow directions

Australian working rights

Background check readiness

Job description

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Role

This role plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice.

Assisting in the preparation, delivery, presentation and serving of resident meals.

Your responsibilities will be to provide care and support aligned with residents’ preferred daily routines with a strong focus on:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

About this location

Located in the vibrant, multicultural Sunnybank Hills on Brisbane's southside, Bolton Clarke's Cazna Gardens community provides high-quality aged care in a friendly and comfortable residential environment.

Why Work For Bolton Clarke

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Natalie Paff ([e-mail])