Care Partner: Hybrid Home Care Specialist

Australian Unity Limited; Bathurst; Hybrid; AUD 90.000 - 95.000; Vollzeit

Benefits dieser Stelle

Community, Wellbeing & Deep Listening 

Flexible hybrid role

LinkedIn Learning access

Staff discounts

Fitness Passport

Novated Car Leasing

Parental Leave (14 weeks)

Zusammenfassung

Australian Unity is seeking a Care Partner to support customers throughout their care journey, helping them stay living safely at home or a chosen location.

The permanent full-time position offers flexible hours and a hybrid work model, blending office days, client visits, and remote work. Remuneration is $45.56 per hour plus superannuation, with a focus on person-centred care and collaborative multidisciplinary teams.

Qualifikationen

• Experience in community, aged care, disability or health services, including case management and coordinating multidisciplinary care.
• Strong customer focus, with the ability to build trusted relationships and navigate sensitive conversations with empathy and professionalism.
• Excellent communication skills and confidence using Microsoft Office and customer management systems.
• Knowledge of funding streams, quality standards, audit requirements and care transitions, including discharge planning.

Aufgaben

• Build trusted relationships with customers and support them to achieve their goals at home.
• Conduct onboarding assessments, develop holistic care plans, coordinate multidisciplinary services and complete customer reviews as needs change.
• Collaborate with clinical teams, families and external providers to deliver safe, person-centred care and achieve optimal customer outcomes.
• Support customers through care transitions, including hospital discharge, changes in health needs and offboarding activities where required.
• Identify unmet needs, optimise funding utilisation and support access to services that enhance customer outcomes.
• Recognise and elevate customer risks, safeguarding concerns and changing care needs through appropriate pathways.
• Maintain accurate customer records in enterprise systems and contribute to quality, compliance and continuous improvement activities.
• Promote safety, quality and person-centred care across all aspects of service delivery.

Kenntnisse

Case management

Multidisciplinary coordination

Empathy

Communication

Ausbildung

Certificate IV in Community Services

Diploma in related discipline

Tools

Microsoft Office

Customer management systems

Jobbeschreibung

Australian Unity is seeking a Care Partner to support customers throughout their care journey, helping them stay living safely at home or a chosen location.

The permanent full-time position offers flexible hours and a hybrid work model, blending office days, client visits, and remote work. Remuneration is $45.56 per hour plus superannuation, with a focus on person-centred care and collaborative multidisciplinary teams.