Care Partner - Home and Community Services

Catholic Healthcare; Ryde; On-site; AUD 56,000 - 76,000; Full time

Benefits offered by this job

Km reimbursement

Tax benefits

Fitness Passport

Private health insurance

Parental leave

Long service leave

Values-based workplace

Job summary

Catholic Healthcare is seeking a Care Partner to provide relationship-centred care at home across the Northern Sydney area. The role will be office-based at Hunters Hill with visits to clients in the Northern Sydney region.

You will manage care plans, coordinate with clinical and allied teams, and ensure accurate billing and documentation while aligning services with aged care standards. This permanent full-time role offers a competitive hourly rate plus salary packaging.

Qualifications

• Experience in case management and care planning.
• Ability to communicate with clients and families about programs and funding.
• Proficiency with standard office software and electronic records.

Responsibilities

• Deliver relationship-centred care management for clients at home.
• Support effective care planning and funding utilisation.
• Educate clients and families on program guidelines and contributions.
• Coordinate with clinical and allied health teams to plan interventions.
• Use screening and risk dashboards to identify high-risk clients.
• Communicate and coordinate with team members to review outcomes of care.

Skills

Case management

Care planning

Billing & funding

Digital literacy

Team collaboration

Tools

Microsoft Excel

Microsoft Outlook

Job description

Discover a career where care goes both ways!

• Location – Office based at Hunters Hill and visiting clients throughout the Northern Sydney area
• Permanent Full-Time role (Monday to Friday)
• $48.00 per hour + superannuation + Km reimbursement ( $1.11 per km)
• Up to $18,550 tax free with salary packaging

Catholic Healthcare now employs over 6,000 people, with over 30 years of service. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.

In the challenging and rewarding role of Care Partner, you will be providing relationship-centred care management that delivers exceptional client outcomes, strengthens wellbeing, and supports clients to thrive and live safely at home.

Day To Day This Role Looks Like

• Achieving billable hours and service delivering expectations through effective care planning, funding utilisation, billing accuracy, and proactive management of client portfolio
• Undertaking person-centredcare planningin accordance withCatholic Healthcare’s model of care
• Educating clients and their families on program guidelines, inclusions and exclusions and possible financial contributions
• Communicating and coordinating with members of the clinical, allied healthand operational teamstoidentifyclientcare needs, planinterventions, and review outcomes of care
• Using screening,assessmentand risk dashboards toidentifyhigh riskclients and prioritizetimelyreviews
• Initiating case conferencing to support hospital, rehab or respite discharge planning forwellbeing interventions, serviceadjustmentsandtimelyreferrals
• Communicating and coordinating with members of the clinical, allied healthand operational teamstoidentifyclientcare needs, planinterventions, and review outcomes of care
• Promoting Catholic Healthcare Value proposition and service offerings while enabling clients to live at home independently with choice, control and connecting them to services that are safe,personaland effective
• Ensuringaccuratebilling,timelydocumentationand alignment of services with client goals and funding availability
• Understanding and adhering to the Aged Care Standards in all interactions, practices and documentation

To Be Successful In This Role You’ll Need

• Thorough understanding of the Aged Care Legislation and Aged Care Quality Standards
• Strong understanding of the ageing process, particularly age-related health issues
• Case management experience including assessment, care planning, goal writing and reviewing
• Previousexperience working within acommunity settingin a similar role
• Ability to work independently and as part of a multi-disciplinary team
• Excellent digital literacy, including Microsoft Outlook and Excel

What We Can Offer You

• Competitive hourly pay rate + Km reimbursement ($1.11 per Km)
• Not-for-profit tax benefits so you pay less tax
• Fitness Passport discounted gym benefits
• Discounted Private Health Insurance
• Paid Parental leave
• Long Service leave after 5 years
• A values-based organisation that welcomes applicants from all faiths and background

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.