Care Partner - Home And Community Services

Catholic Healthcare; Sydney; On-site; AUD 90,000 - 105,000; Full time

Benefits offered by this job

Km reimbursement

Salary packaging

Not-for-profit tax benefits

Paid Parental leave

Long Service leave

Job summary

Catholic Healthcare is hiring a Care Partner to provide relationship-centred care management and support clients to thrive at home. The role is office-based in Hunters Hill with travel to clients across the Northern Sydney area. It is a permanent full-time position, Monday to Friday.

You will focus on care planning, funding utilisation, and billing accuracy, while coordinating with clinical and Allied health teams to deliver high-quality outcomes for older people in the community.

Qualifications

• Thorough understanding of the Aged Care Legislation and Aged Care Quality Standards.
• Strong understanding of the ageing process, particularly age-related health issues.
• Case management experience including assessment, care planning, goal writing and reviewing.
• Previous experience working within a community setting in a similar role.
• Ability to work independently and as part of a multi-disciplinary team.
• Excellent digital literacy, including Microsoft Outlook and Excel.

Responsibilities

• Achieving billable hours and service delivering expectations through effective care planning, funding utilisation, billing accuracy, and proactive management of client portfolio.
• Undertaking person-centred care planning in accordance with Catholic Healthcare’s model of care.
• Educating clients and their families on program guidelines, inclusions and exclusions and possible financial contributions.
• Communicating and coordinating with members of the clinical, allied health and operational teams to identify client care needs, plan interventions, and review outcomes of care.
• Using screening, assessment and risk dashboards to identify high risk clients and prioritize timely reviews.
• Initiating case conferencing to support hospital, rehab or respite discharge planning for wellbeing interventions, service adjustments and timely referrals.
• Promoting Catholic Healthcare Value proposition and service offerings while enabling clients to live at home independently with choice, control and connecting them to services that are safe, personal and effective.

Skills

Care planning

Billing

Case management

Digital literacy

Tools

Microsoft Outlook

Excel

Job description

Discover a career where care goes both ways!

• Location – Office based at Hunters Hill and visiting clients throughout the Northern Sydney area
• Permanent Full-Time role (Monday to Friday)
• $48.00 per hour + superannuation + Km reimbursement ( $1.11 per km)
• Up to $18,550 tax free with salary packaging

Catholic Healthcare now employs over 6,000 people, with over 30 years of service. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities

In the challenging and rewarding role of Care Partner, you will be providing relationship-centred care management that delivers exceptional client outcomes, strengthens wellbeing, and supports clients to thrive and live safely at home.

Day to day this role looks like:

• Achieving billable hours and service delivering expectations through effective care planning, funding utilisation, billing accuracy, and proactive management of client portfolio
• Undertaking person-centred care planning in accordance with Catholic Healthcare’s model of care
• Educating clients and their families on program guidelines, inclusions and exclusions and possible financial contributions
• Communicating and coordinating with members of the clinical, allied health and operational teams to identify client care needs, plan interventions, and review outcomes of care
• Using screening, assessment and risk dashboards to identify high risk clients and prioritize timely reviews
• Initiating case conferencing to support hospital, rehab or respite discharge planning for wellbeing interventions, service adjustments and timely referrals
• Communicating and coordinating with members of the clinical, allied health and operational teams to identify client care needs, plan interventions, and review outcomes of care
• Promoting Catholic Healthcare Value proposition and service offerings while enabling clients to live at home independently with choice, control and connecting them to services that are safe, personal and effective
• Ensuring accurate billing, timely documentation and alignment of services with client goals and funding availability
• Understanding and adhering to the Aged Care Standards in all interactions, practices and documentation

To be successful in this role you’ll need:

• Thorough understanding of the Aged Care Legislation and Aged Care Quality Standards
• Strong understanding of the ageing process, particularly age-related health issues
• Case management experience including assessment, care planning, goal writing and reviewing
• Previous experience working within a community setting in a similar role
• Ability to work independently and as part of a multi-disciplinary team
• Excellent digital literacy, including Microsoft Outlook and Excel

What we can offer you:

• Competitive hourly pay rate + Km reimbursement ($1.11 per Km)
• Not-for-profit tax benefits so you pay less tax
• Fitness Passport discounted gym benefits
• Discounted Private Health Insurance
• Paid Parental leave
• Long Service leave after 5 years
• A values-based organisation that welcomes applicants from all faiths and background

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.