Care Partner – Aged Care Onboarding & Growth

UnitingSA; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑fee

Meal & Entertainment Card $2,650 tax‑f

Novated leasing

Annual Leave Loading 17.5%

16 weeks paid parental leave

Employee Assistance Program

Job summary

UnitingSA is seeking a Care Partner to join our Community Aged Care team in Adelaide. You’ll focus on onboarding new clients and growing services while supporting older people to live safely at home.

You will proactively engage with prospective clients and families, guiding them through My Aged Care, coordinating personalised care plans, and working with a multidisciplinary team to deliver outcomes-focused care.

Qualifications

• Experience or enthusiasm for acquiring clients and growing services within health or aged care.
• Knowledge of My Aged Care and community aged care services is desirable.
• Strong communication, organisational and time-management skills.

Responsibilities

• Proactively engage with prospective clients and families to promote UnitingSA’s aged care services.
• Lead onboarding and sign-up of new clients, guiding through My Aged Care and entry into services.
• Coordinate services to promote independence and support clients to achieve their goals.
• Co-design and manage personalised care plans aligned with My Aged Care funding and client aspirations.
• Collaborate with clients, carers and internal teams to deliver high-quality, goal-oriented care.
• Monitor service delivery to ensure compliance with funding, quality standards and legislation.
• Identify and escalate high-risk situations per UnitingSA policies.

Skills

Relationship building

Communication

Client acquisition

Service growth

Aged care knowledge

My Aged Care familiarity

Computing skills

Education

Aged or Community Support qualification

Tools

Electronic client management systems

Job description

UnitingSA is seeking a Care Partner to join our Community Aged Care team in Adelaide. You’ll focus on onboarding new clients and growing services while supporting older people to live safely at home.

You will proactively engage with prospective clients and families, guiding them through My Aged Care, coordinating personalised care plans, and working with a multidisciplinary team to deliver outcomes-focused care.