Care Partner

UnitingSA; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑fee

Meal & Entertainment Card $2,650 tax‑f

Novated leasing

Annual Leave Loading 17.5%

16 weeks paid parental leave

Employee Assistance Program

Job summary

UnitingSA is seeking a Care Partner to join our Community Aged Care team in Adelaide. You’ll focus on onboarding new clients and growing services while supporting older people to live safely at home.

You will proactively engage with prospective clients and families, guiding them through My Aged Care, coordinating personalised care plans, and working with a multidisciplinary team to deliver outcomes-focused care.

Qualifications

• Experience or enthusiasm for acquiring clients and growing services within health or aged care.
• Knowledge of My Aged Care and community aged care services is desirable.
• Strong communication, organisational and time-management skills.

Responsibilities

• Proactively engage with prospective clients and families to promote UnitingSA’s aged care services.
• Lead onboarding and sign-up of new clients, guiding through My Aged Care and entry into services.
• Coordinate services to promote independence and support clients to achieve their goals.
• Co-design and manage personalised care plans aligned with My Aged Care funding and client aspirations.
• Collaborate with clients, carers and internal teams to deliver high-quality, goal-oriented care.
• Monitor service delivery to ensure compliance with funding, quality standards and legislation.
• Identify and escalate high-risk situations per UnitingSA policies.

Skills

Relationship building

Communication

Client acquisition

Service growth

Aged care knowledge

My Aged Care familiarity

Computing skills

Education

Aged or Community Support qualification

Tools

Electronic client management systems

Job description

Above Award Rates + Salary Packaging + Super

Are you passionate about helping older people live safely and independently at home - and energised by building relationships and growing services?

UnitingSA is seeking a motivated and people-focused Care Partner to join our Community Aged Care team, with a strong focus on onboarding new clients and service growth.

This role is ideal for someone who thrives on connection, takes initiative, and enjoys combining purpose-driven work with a results-focused mindset.

What You’ll Do

• Proactively engage with prospective clients and families to promote UnitingSA’s aged care services.
• Lead the onboarding and sign-up of new clients, guiding them confidently through My Aged Care and entry into services.
• Coordinate services that promote independence and support clients to achieve their individual goals.
• Co-design and manage personalised care plans in line with My Aged Care assessments, funding, and client aspirations.
• Collaborate closely with clients, carers, and internal teams to deliver high-quality, goal-oriented care.
• Monitor service delivery to ensure compliance with funding, quality standards, and legislative requirements.
• Identify and elevate high-risk situations in line with UnitingSA policies and procedures.

What You’ll Bring

• Strong relationship-building and communication skills, with confidence engaging new clients and referrers.
• Experience or demonstrated enthusiasm for client acquisition and service growth within health, community, or aged care settings.
• A genuine commitment to supporting older people to live well at home.
• Sound understanding of My Aged Care and community aged care services.
• Qualification in Aged or Community Support or equivalent qualification.
• Strong communication, organisational, and time management skills.
• Familiarity with electronic client management systems.
• Understanding of Commonwealth Home Support Program, Support at Home Program, and Aged Care Quality Standards.
• Proficiency in computing skills and ability to learn new systems.
• A proactive, organised, and outcomes-focused approach.

Why Join Us?

• Work that matters with people who care – be part of a leading not-for-profit organisation.
• Supportive multi-disciplinary team and a strong commitment to professional development.
• Competitive salary with generous salary packaging benefits:
• Up to $15,900 tax-free earnings.
• Additional $2,650 tax-free via our Meal & Entertainment Card.
• Novated leasing options for financial flexibility.
• 17.5% Annual Leave Loading and 16 weeks paid parental leave.
• Access to our Employee Assistance Program.

About UnitingSA:

Established in 1919, UnitingSA supports over 12,000 people annually across aged care, community, disability, mental health, child development, and employment programs. We value respect, compassion, and justice. Learn more about our mission: unitingsa.com.au/about-us

We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, mature-aged individuals, and people with disabilities.

Please note: We may close this advertisement early if a suitable candidate is identified.