Care Home Administrator & Front Desk Lead

Bupa Dental; Mildura; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free select health insurance up to $5.

5-x telehealth GP appointments

VIVA Happier & Healthier wellbeing

Job summary

Bupa Dental in Mildura, Victoria, seeks a Business Administrator (Customer Service Consultant) to work with the General Manager to welcome new staff, maintain compliance, and keep rostering and payroll on track, while also performing warm receptionist duties.

This role blends behind-the-scenes administration with front-of-house hospitality, delivering a friendly, professional experience to residents, staff, visitors and suppliers.

Responsibilities

• Support and oversee the care home employee experience
• Administer rosters in accordance with EA, budgets and workforce optimisation guidelines
• Partake in Recruitment activities to support General Manager to facilitate an excellent candidate experience through to the onboarding of new starters
• Actively manage employee leave, both planned and unplanned
• Process payroll, reconciliations, and enquiries in a timely manner
• Maintain quality and accurate employee record management
• Deliver a customer-centric experience for residents, employees, visitors, and suppliers
• Provide efficient administrative support, including document management, mail, security, and reporting
• Manage financial transactions such as petty cash, receipts, and banking
• Use the purchase-to-pay system to ensure adherence to the administrative budget
• Support the Care Home leadership team with organisational initiatives and community events
• Lead continuous improvement activities by gathering and actioning feedback from residents and employees

Job description

Bupa Dental in Mildura, Victoria, seeks a Business Administrator (Customer Service Consultant) to work with the General Manager to welcome new staff, maintain compliance, and keep rostering and payroll on track, while also performing warm receptionist duties.

This role blends behind-the-scenes administration with front-of-house hospitality, delivering a friendly, professional experience to residents, staff, visitors and suppliers.