Care Facilitator

BaptistCare NSW & ACT; Elderslie; Hybrid; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Employee Benefits

Flexible schedule

Work-from-home options

Salary packaging

Supportive team culture

Job summary

BaptistCare NSW & ACT is seeking a Care Facilitator to support clients across South West Sydney and surrounding areas, delivering high-quality care coordination and service planning to help clients live independently at home.

The role involves visiting clients, developing personalised care plans, and working with families and multidisciplinary teams. Flexible coverage across Liverpool and Macarthur regions requires regular travel within NSW.

Qualifications

• Bachelor's Degree or Diploma in Community Services (Service Coordination or Case Management), or equivalent experience.
• Experience in the aged care sector or demonstrated transferable skills within another community-based service environment.
• Ability to work independently in the community and as part of a team.
• Strong communication, time management, and organisational skills.
• Intermediate computer skills and proficiency with email and apps.
• Valid Australian Driver Licence and reliable vehicle with a minimum Third Party Property Damage Insurance.

Responsibilities

• Visiting clients in the community referred for help at home.
• Developing and evaluating care plans tailored to individual needs.
• Building relationships with families and carers.
• Collaborating with multidisciplinary teams to implement best practice care.
• Documenting client progress using care management systems.

Skills

Care coordination

Community services

Communication

Time management

Organisation

Digital literacy

Education

Bachelor's Degree in Community Services

Diploma in Community Services

Tools

Care management systems

Job description

Are you passionate about making a difference in the lives of older Australians? Do you enjoy empowering people to live independently in their own homes? Are you looking for flexible work arrangements and genuine work-life balance?

This busy, hands-on role offers an excellent opportunity to utilise your care coordination, stakeholder engagement and community-based aged care expertise while supporting older Australians to live safely and independently at home.

• A comprehensive range of Employee Benefits from health & wellness to professional development opportunities
• Flexible Monday to Friday schedule with work from home arrangements supported
• Hourly rate + travel + super + salary packaging
• Supportive team culture where your contributions matter
• Join an organisation that values clients and staff

About the Role

As a Care Facilitator supporting clients across South West Sydney and surrounding areas, you will be part of our BaptistCare At Home team delivering quality care coordination and service planning to help clients remain living independently.

This position provides dedicated support with flexible coverage across Liverpool and the Macarthur region, including Camden, Campbelltown and Wollondilly, so regular travel between locations is an important part of the role. You'll work closely with clients and their families to develop individualised care plans, set achievable goals and connect them with services that enhance their wellbeing.

Your day may include:

• Visiting clients in the community referred for help at home
• Developing and evaluating care plans tailored to individual needs
• Building relationships with families and carers
• Collaborating with multidisciplinary teams to implement best practice care
• Documenting client progress using care management systems

What You'll Bring

Required qualifications and experience:

• Bachelor's Degree or Diploma in Community Services (Service Coordination or Case Management), or equivalent experience
• Experience in the aged care sector or demonstrated transferable skills within another community-based service environment
• Ability to work independently in the community and as part of a team
• Strong communication, time management, and organisational skills
• Intermediate computer skills and proficiency with email and apps
• Valid Australian Driver Licence and reliable vehicle with a minimum Third Party Property Damage Insurance

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life's challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That's what we work towards every day - enriching lives through communities of care. Today, more than 78,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

BaptistCare – Inspired by Jesus to champion care for all

The Employee Benefits are endless when you join BaptistCare!

Enjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your wellbeing, employee referral program and retail discounts to name a few.

For any questions about this opportunity, please email ********@baptistcare.org.au.

Closing Date is subject to change without notice.