Care Facilitator

BaptistCare NSW/ACT - Aged Care; Strathfield Municipal Council; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Professional development

Flexible schedule

Salary packaging

Travel reimbursements

Supportive team culture

Job summary

BaptistCare NSW/ACT - Aged Care is seeking a Care Facilitator to support clients living independently at home across Sydney’s Inner West and surrounding areas. The role involves delivering care coordination and service planning to help clients maintain independence and wellbeing.

You will work across multiple LGAs with flexibility for travel, develop individualised care plans, and connect clients with services. Apply your care planning skills while collaborating with multidisciplinary teams.

Qualifications

• Bachelor’s Degree or Diploma in Community Services (Service Coordination or Case Management) or equivalent experience.
• Experience in aged care or transferable skills from community services.
• Driver licence and a reliable vehicle with appropriate insurance.
• Strong communication, time management and organisational skills.
• Ability to work independently and in a team.

Responsibilities

• Visiting clients in the community referred for help at home.
• Developing and evaluating care plans tailored to individual needs.
• Building relationships with families and carers.
• Collaborating with multidisciplinary teams to implement best practice care.
• Documenting client progress using care management systems.

Education

Bachelor’s Degree or Diploma in Community Services (Service Coordination or Case Management), or equivalent experience

Tools

Care management systems

Job description

BaptistCare NSW/ACT - Aged Care – Strathfield NSW

Full time, Permanent

Hybrid

Are you passionate about making a difference in the lives of older Australians? Do you enjoy empowering people to live independently in their own homes? Do you want to join a supportive and values-driven organisation?

If you answered yes to these questions, then we have an exciting full-time opportunity with flexible work-from-home arrangements!

• A comprehensive range of Employee Benefits from health & wellness to professional development opportunities
• Flexible Monday to Friday schedule with work from home arrangements supported
• Salaried role + paid km's for travel + 12% super + salary packaging
• Supportive team culture where your contributions matter
• Join an organisation that values clients and staff
• Apply your care coordination and planning skills to support independent living at home

About the Role

As a Care Facilitator supporting clients across Sydney’s Inner West and surrounding areas, you will be part of our BaptistCare At Home team delivering quality care coordination and service planning to help clients remain living independently.

This position provides dedicated support with flexible coverage across additional LGAs in the Inner West, South East, Eastern Suburbs and nearby communities as required, so regular travel between locations is an important part of the role. You’ll work closely with clients and their families to develop individualised care plans, set achievable goals and connect them with services that enhance their wellbeing.

Your day may include:

• Visiting clients in the community referred for help at home
• Developing and evaluating care plans tailored to individual needs
• Building relationships with families and carers
• Collaborating with multidisciplinary teams to implement best practice care
• Documenting client progress using care management systems

Promoting BaptistCare's services and engaging with prospective clients to support growth in the local community

What You'll Bring

Required qualifications and experience:

• Bachelor’s Degree or Diploma in Community Services (Service Coordination or Case Management), or equivalent experience
• Experience in the aged care sector or demonstrated transferable skills within another community‑based service environment
• Ability to work independently in the community and as part of a team
• Strong communication, time management, and organisational skills
• Intermediate computer skills and proficiency with email and apps
• Valid Australian Driver Licence and reliable vehicle with a minimum Third Party Property Damage Insurance

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

BaptistCare – Inspired by Jesus to champion care for all

The Employee Benefitsare endless when you join BaptistCare!

Enjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your wellbeing, employee referral program and retail discounts to name a few.