Care Coordinator - Flexible, Impactful Home Care

Five Good Friends; Adelaide; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Wellness allowance

Flexible work options

Extra annual leave

Counselling program

Parental leave support

Long-service trip to Okinawa

Job summary

Five Good Friends is seeking a Care Coordinator to join our team in Australia. You will be the key contact for Members, coordinating assessment, planning and delivery of care and services through Helpers and trusted partners, ensuring a person-centred approach in home-based care.

You’ll work with Care Specialists and Community Nurses to tailor solutions, update Help Plans, and arrange allied health referrals, leveraging our software to streamline workflows and support Members and families every

Qualifications

• Minimum 2 years’ experience as a Care Coordinator in Support At Home packages or similar.
• Skilled at maximising package budgets and leveraging community supports.
• Strong communicator—both written and verbal—with a down-to-earth approach.
• Patient, empathetic, and able to build trust with Members and families.
• Highly organised with an eye for detail and deadlines.
• Comfortable using technology and advocating for its benefits.
• Collaborative team player who values feedback and continuous improvement.

Responsibilities

• Coordinating care plans and services for Members, ensuring quality and continuity.
• Engaging with Members and families to understand needs and goals.
• Updating Help Plans and advocating for additional funding when required.
• Referring to internal and external providers for clinical and allied health support.
• Using our software to manage workflows and help Members navigate their care.
• Collaborating with the Care Team to deliver holistic, person-centred solutions.
• Responding with empathy and creativity—whether it’s arranging extra support, sending flowers, or connecting carers to resources.

Skills

Communication

Empathy

Organisation

Teamwork

Tech-savvy

Job description

Five Good Friends is seeking a Care Coordinator to join our team in Australia. You will be the key contact for Members, coordinating assessment, planning and delivery of care and services through Helpers and trusted partners, ensuring a person-centred approach in home-based care.

You’ll work with Care Specialists and Community Nurses to tailor solutions, update Help Plans, and arrange allied health referrals, leveraging our software to streamline workflows and support Members and families every