Care Coordinator (Care Partner) | Sydney Upper North Shore

Right at Home; Sydney; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Work phone

Laptop provided

Staff rewards

Ongoing training & support

Job summary

Right at Home Hilton Head/Savannah is seeking a Care Partner to coordinate care and support for clients in aged care, disability, and home services. You will collaborate with clients, families and healthcare professionals to help people stay independent and live life on their terms.

You will manage assessments, plan care, monitor outcomes, advocate for clients, and work with an experienced team. A Certificate III in care and the right to live and work in Australia are required.

Qualifications

• Minimum requirement of Certificate III in a care relevant qualification including Aged Care, Disability, Care Planning, Individual Support, Support Work.
• Experience in aged care case management (HCP/SAH or CHSP preferred).
• Background in community or aged care service coordination.
• Great communication and planning skills.
• Ability to work independently and as part of a team.
• Current driver's licence.
• Able to obtain a Police Check.
• Right to live & work in Australia.

Responsibilities

• Manage and coordinate a caseload of Support at Home (SAH) & Private clients.
• Coordinate client assessments, reviews, and care planning.
• Build meaningful relationships with clients, families and healthcare professionals.
• Ensure clients receive services that meet their goals and changing needs.
• Monitor budgets, services, compliance, and client outcomes.
• Advocate for clients and provide exceptional customer service.

Skills

Communication skills

Planning skills

Education

Certificate III in a care relevant qualification

Job description

As a Care Partner, you'll be the go-to person for coordinating care that truly puts people first. You'll work side by side with clients and families to navigate services like allied health, nursing, and home support. Think of yourself as the connector, advocate, and coach - helping clients stay independent while living life on their own terms.

Key responsibilities

Manage and coordinate a caseload of Support at Home (SAH) & Private clients

Coordinate client assessments, reviews, and care planning

Build meaningful relationships with clients, families and healthcare professionals

Ensure clients receive services that meet their goals and changing needs

Monitor budgets, services, compliance, and client outcomes

Advocate for clients and provide exceptional customer service

About you

Minimum requirement of Certificate III in a care relevant qualification including Aged Care, Disability, Care Planning, Individual Support, Support Work

Experience in aged care case management (HCP/SAH or CHSP preferred)

Background in community or aged care service coordination

Great communication and planning skills

Ability to work independently and as part of a team

Current driver's licence

Able to obtain a Police Check

Right to live & work in Australia

About us

At Right at Home, we're all about improving quality of life. From personal care and skilled nursing to respite and post-op support, we focus on promoting independence and dignity for every client.

Work phone & Laptop and staff rewards

Ongoing training & support from an experienced team