Care Partner - Support At Home (HCP)

We Care Staffing Solutions; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Friendly environment

Professional growth

National organisation

Job summary

We Care Staffing Solutions is seeking an experienced Care Partner to oversee delivery and coordination of in-home support services under My Aged Care programs in Narre Warren, VIC. You will assess clients, develop personalised plans, coordinate services and ensure safe, high-quality support aligned with client goals.

Ideal candidates have 3–5 years in the My Aged Care sector, knowledge of Aged Care Quality Standards, and current checks.

Qualifications

• 3–5 years in the My Aged Care sector with HCP and SAH packages.
• Strong knowledge of Aged Care Quality Standards and funding.
• Current Police Check and Full Work Rights; NDIS Check preferred.

Responsibilities

• Develop and grow the in-home support program with the Program Manager.
• Conduct intake assessments, identify client needs, risks, and goals.
• Case manage client’s care services, including in-home and community supports.
• Develop and review person-centred support plans.
• Coordinate and schedule services such as personal care, domestic support, community access or allied health services.
• Monitor and optimise care packages within budget and maintain documentation.

Skills

Empathy

Communication

Care coordination

Client-focused

Teamwork

Education

Tertiary qualification in Nursing, Social Work, Allied Health, Aged Care or related field

Tools

My Aged Care

Aged Care portals

Job description

We Care Staffing Solutions – Narre Warren VIC

We Care Staffing Solutions is a registered provider of Support At Home, NDIS and DVA Services, proudly delivering high-quality, person-centered care across Australia since 2012. Our commitment is to empower individuals to live with dignity, independence, and choice by connecting them with compassionate, qualified professionals. By joining our team, you’ll become part of a compassionate community that puts people first — supporting both our clients and our staff every step of the way.

About the Role

We are seeking an experienced and empathetic Care Partner to oversee the delivery and coordination of high-quality services across our In-Home Support programs. As a Care Partner, you will be the primary point of contact for clients receiving home support services. You’ll conduct assessments, develop personalised care plans, coordinate services, and ensure each client receives safe, high-quality support aligned with their goals and preferences.

In this role you are expected to work with older clients and their families to assess needs, coordinate services, and ensure support plans are both effective and sustainable.By providing person-centered guidance and care coordination, you will help us empower seniors to live with dignity and independence within our communities.

Duties and responsibilities include, but are not limited to:

Work with the Aged Care Program Manager to develop and grow the program.

Understanding funding levels and maximise funding where available

Conduct client intake assessments and identify individual needs, risks, and goals

Case manage client’s care services, including in-home and community services, products and assistive technology

Develop and review person-centred support plans

Coordinate and schedule services such as personal care, domestic support, community access, social care or allied health services

Monitor and optimise care packages within budget to ensure sustainable service delivery

Maintain high-quality documentation, case notes, and incident reports to meet reporting and legislative requirements

Build strong relationships with clients, families, and external healthcare providers

The ideal candidate will have experience and skills as follows:

At least 3-5 years of experience within the My Aged Care sector working with HCP and now SAH packages.

Strong knowledge of Aged Care Quality Standards, HCP/SAH funding and care management

Clinical experienced is highly preferred

Demonstrable experience in care management of government funded packages, community resources, and relevant legislation in the provision of aged care services

Proficient with aged care portals and care management systems (e.g., My Aged Care)

Relevant tertiary qualification in Nursing, Social Work, Allied Health, Aged Care or related field

Current Police Check (within the last 6 months)

Full Work Rights

NDIS Check (preferred)

Why Join Us?

Friendly, supportive, and inclusive work environment

Be part of a successful and growing national organisation

Opportunities for professional growth and career progression

Make a meaningful impact in the lives of clients and their families

Play a key role in shaping high-quality, person-centred services