Cardiology Front Desk Specialist - Flexible Hours

Advara HeartCare group; Sydney; Vor Ort; AUD 50.000 - 60.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Professional development

Ongoing training

Wellness programs

Positive team culture

Zusammenfassung

Advara HeartCare is seeking a dedicated Medical Receptionist to join our cardiology practice in Auburn. You will be the first point of contact for patients, handling calls, bookings, patient records, and billing tasks with a focus on compassionate, confidential care.

The role requires experience in medical reception or administration, strong communication skills, and proficiency with medical software. We value accuracy, teamwork, and a patient‑centred approach in a fast-paced environment.

Qualifikationen

• Previous experience in a medical reception or administrative role
• Strong multitasking and organisational skills
• Excellent verbal and written communication skills
• Keen eye for detail and proficiency in medical billing and invoicing
• Experience with medical software and health track systems
• Interpersonal skills and collaborative mindset
• Knowledge of medical terminology and patient confidentiality regulations
• Proactive attitude and ability to anticipate needs in a fast-paced setting

Aufgaben

• Answering incoming calls and assisting patients with enquiries
• Greeting patients and managing front desk reception
• Booking, rescheduling and confirming appointments
• Managing emails, faxes and incoming correspondence
• Processing patient letters and other medical correspondence
• Scanning, uploading and filing documents into patient records
• Managing referrals and updating patient details
• Liaising with doctors, nurses, GPs and other healthcare providers
• Assisting with billing and Medicare-related enquiries
• Maintaining accurate patient records and keeping reception area organised
• Following up on outstanding referrals and reports
• Providing general administrative support to the practice team
• Handling patient information confidentially
• Scheduling hospital procedure bookings

Kenntnisse

Medical reception

Administrative experience

Multitasking

Communication skills

Attention to detail

Medical billing

Medical software

Billing software

Health track software

Tools

Medical software

Billing software

Health track software

Jobbeschreibung

Advara HeartCare is seeking a dedicated Medical Receptionist to join our cardiology practice in Auburn. You will be the first point of contact for patients, handling calls, bookings, patient records, and billing tasks with a focus on compassionate, confidential care.

The role requires experience in medical reception or administration, strong communication skills, and proficiency with medical software. We value accuracy, teamwork, and a patient‑centred approach in a fast-paced environment.