Caravan Park Housekeeper

Great Ocean Road Coast and Parks Authority; Torquay; Ibrido; AUD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

The Great Ocean Road Coast and Parks Authority is seeking a Caravan Park Housekeeper to manage day‑to‑day cleaning of cabins, amenities and facilities. The role focuses on keeping areas clean, tidy and functional for visitors and staff alike.

Candidates with direct housekeeping or cleaning experience are encouraged to apply. Training will cover safety, chemical handling and courteous guest service in a busy coastal park environment.

Competenze

• Practical cleaning skills developed in a health, hospitality or aged care environment involving a range of cleaning duties.
• Experience with safe manual handling techniques and chemical use is preferred.
• Ability to communicate with people from diverse backgrounds and work well in a team.

Mansioni

• Perform cleaning duties across cabins, communal areas, amenities, kitchens and offices.
• Handle stock rotation, linen and other supplies, including lifting of boxes.
• Provide face-to-face customer liaison, information, and respond to maintenance requests as needed.
• Advise management of customer issues promptly to ensure efficient operations.

Conoscenze

Cleaning skills

Customer service

Teamwork

Time management

Descrizione del lavoro

Our team is growing and we’re always on the lookout for talented and passionate people. We offer career opportunities across a range of functions and areas along the Great Ocean Road.

Our team work hard and love what they do – caring for and protecting the coast!

About the Great Ocean Road Coast and Parks Authority

The Great Ocean Road Coast and Parks Authority is responsible for protecting and managing one of Australia’s most iconic coastal landscapes. We care for parks, reserves and marine environments along the Great Ocean Road, including internationally recognised visitor sites. Working closely with Traditional Owners, communities and stakeholders, we protect environmental, cultural and heritage values while supporting sustainable visitation and long-term conservation.

Job Description

Our self-managed caravan parks and Cape Otway Lightstation generate the majority of Authority revenue. We are the single largest accommodation provider on the Great Ocean Road with over 800,000 visitor nights annually.

Situated adjacent to some of the most spectacular beaches on the coast, our caravan parks offer a range of accommodation options for families, tourists, students and visitors.

Purpose of the position

The Caravan Park Housekeeper is responsible for day-to-day cleaning and maintaining of the public and caravan park amenities, cabins and other facilities as directed, ensuring they are in a clean, tidy and in a usable condition.

We are seeking candidates with direct experience in housekeeping or cleaning duties.

Key responsibilities

• Performing a range of cleaning duties such as sweeping, mopping, dusting, vacuuming, scrubbing, laundering, making beds, washing dishes, emptying bins, handling rubbish and other general duties in the act of cleaning cabins, communal ablution blocks, kitchens, office buildings and other general buildings and structures on caravan park sites
• Handling of stock including rotation of stock, lifting of boxes, linen and other items.
• Face to face customer liaison at the Parks including the provision of information, dealing with customer complaints, receiving maintenance requests and other customer interactions as may be required
• Advising management of customer issues as soon as able and in the format directed by the Park Managers to ensure an efficient and timely transfer of information

Desired Skills and Experience

Knowledge & Skills

• Practical cleaning skills developed in a health, hospitality or aged care environment involving a range of cleaning duties (Required).
• Experience in safe manual handling techniques and use of chemicals (preferred).
• Ability to communicate with people across a broad range of backgrounds
• Demonstrated ability to work as part of a team
• A proactive approach to problem-solving
• Good time management and organisational skills

To learn more about this position, please visit: www.greatoceanroadauthority.vic.gov.au/About-Us/Work-with-usto obtain a copy of the position description, including key responsibilities, selection criteria, qualifications and experience.

Everyone is welcome at the Authority.

Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

We acknowledge the Traditional Owners of the lands on which we work and live and all First Nations peoples, and we pay our respects to their Elders past and present.