Caravan Park Attendant (Housekeeping & Guest Services Focus) - Apollo Bay

Great Ocean Road Coast and Parks Authority; Apollo Bay; Sur place; AUD 29 000 - 34 000; Temps partiel

Résumé du poste

Great Ocean Road Coast and Parks Authority is seeking enthusiastic Caravan Park Attendants for the Apollo Bay Recreation Reserve and Marengo Family Caravan Park during the peak summer period. The role involves preparing cabins, cleaning facilities, assisting guests, handling bookings, and maintaining park grounds.

This hands-on, team-focused position offers casual opportunities, weekend and holiday shifts, and the chance to gain experience in tourism and accommodation services across iconic

Qualifications

• Experience in cleaning, housekeeping, hospitality, accommodation services or customer service.
• High attention to detail and pride in clean, welcoming spaces.
• Willingness to undertake physically active work outdoors when required.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Flexible with weekends, public holidays and peak periods.
• First Aid qualifications and experience using RMS (desirable).

Responsabilités

• Prepare cabins and accommodation to a high housekeeping standard.
• Clean amenities, communal facilities and public areas.
• Provide friendly customer service and guest assistance.
• Assist with reception, bookings and general enquiries.
• Maintain park grounds and overall presentation.
• Complete basic maintenance and handyman tasks.
• Support the team during busy holiday periods.
• Help create a positive guest experience for visitors.

Connaissances

Cleaning experience

Housekeeping

Hospitality

Customer service

Attention to detail

Outdoor physical work

Reception/Bookings

First Aid (desirable)

Outils

RMS booking systems

Description du poste

Great Ocean Road Coast and Parks Authority - Apollo Bay VIC

TheGreat Ocean Road Coast and Parks Authority is responsible for protecting and managing one of Australia’s most iconic coastal landscapes. We care for parks, reserves and marine environments along the Great Ocean Road, including internationally recognised visitor sites. Working closely with Traditional Owners, communities and stakeholders, we protect environmental, cultural and heritage values while supporting sustainable visitation and long-term conservation.

About the role

Looking for a summer job in one of the most beautiful parts of Victoria?

We're seeking enthusiastic and reliable Caravan Park Attendants to join our Accommodation Services team across our Apollo Bay Recreation Reserve and Marengo Family Caravan Park during our peak holiday period.

Based right on the stunning Great Ocean Road, this is a hands-on, varied role that helps create exceptional holiday experiences for thousands of visitors each year. No two days are the same. You might be preparing accommodation for arriving guests, helping visitors at reception, maintaining park facilities, or keeping our grounds looking their best.

This role would suit someone who enjoys practical work, takes pride in maintaining high standards, loves working as part of a team, and is not afraid to roll up their sleeves during a busy summer season.

What you'll do

As a Caravan Park Attendant, you'll play an important role in ensuring our parks are welcoming, clean, safe and enjoyable for guests.

Responsibilities include:

• Preparing cabins and accommodation to a high housekeeping standard.
• Cleaning amenities, communal facilities and public areas.
• Providing friendly customer service and assistance to guests.
• Assisting with reception, bookings and general enquiries.
• Maintaining park grounds and presentation.
• Completing basic maintenance and handyman tasks.
• Supporting the team during busy holiday periods and peak visitor times.
• Helping create a positive experience for visitors enjoying the Great Ocean Road.

What we're looking for

We're looking for team members who bring a positive attitude, strong work ethic and a willingness to help wherever needed.

You'll ideally have:

• Experience in cleaning, housekeeping, hospitality, accommodation services or customer service.
• A high attention to detail and pride in maintaining clean and welcoming spaces.
• A willingness to undertake physically active work and work outdoors when required.
• Strong communication and customer service skills.
• The ability to work independently and as part of a team.
• A flexible approach to work, including weekends, public holidays and peak holiday periods.
• First Aid qualifications and experience using RMS or similar booking systems (desirable).

Most importantly, we're looking for people who enjoy being part of a busy team and are happy to jump in wherever needed to help deliver a great guest experience.

Successful applicants will be required to hold or obtain a Working with Children Check and complete a National Police Check prior to commencement. A current Victorian Driver Licence is required for this role.

• Work in some of the most spectacular coastal locations on the Great Ocean Road.
• Spend your summer surrounded by beaches, coastal scenery and vibrant holiday communities.
• Enjoy a varied role where no two days are the same.
• Be part of a supportive and welcoming team.
• Gain valuable experience in tourism, hospitality and accommodation services.
• Help create memorable holiday experiences for visitors from across Australia and beyond.
• Casual opportunities available throughout the busy summer season.

If you're looking for a rewarding summer role and enjoy practical, hands-on work in a stunning coastal setting, we'd love to hear from you.

Everyone is welcome at the Authority.

Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

We acknowledge the Traditional Owners of the lands on which we work and live and all First Nations peoples, and we pay our respects to their Elders past and present.