Booking Officer - Cancer Centre

St John Of God Health Care; Australia; Remote; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Remote Environment

Flexible Scheduling

Training Available

Job summary

St John Of God Health Care is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear customer communication, and accurate information handling.

You will respond to inquiries, gather preferences, research options, coordinate details, verify information, provide confirmations, and support booking updates remotely.

Qualifications

• Strong communication and organizational skills are essential.
• Attention to detail is critical for accurate bookings.
• Ability to research information online to compare options.
• Basic computer skills and willingness to learn booking systems.

Responsibilities

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused

Online research

Basic computer proficiency

Learn booking systems

Time management

Reliable and self-motivated

Booking/customer-service experience (a

Tools

Booking systems

Job description

Booking Services Coordinator

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms