Campus Reception and Operations Coordinator

Newman College Parkville; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Newman College is seeking a proactive Reception & Administration Officer to be the welcoming face of the College in Parkville. The role supports student services, events, communications and general College operations, delivering exceptional service in a busy environment.

You will manage reception, onboarding/offboarding, records, events, and communications while upholding Catholic values within a residential college affiliated with the University of Melbourne.

Qualifications

• Previous reception/administration experience.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication.
• Professional, friendly, customer-focused approach.
• Strong Microsoft 365 skills.
• Ability to handle confidential information with discretion.
• Experience with databases or student management systems is desirable.
• Experience supporting events or communications is desirable.

Responsibilities

• Manage reception, phone and email enquiries.
• Support student onboarding and offboarding processes.
• Maintain student records and administrative systems.
• Coordinate key management and access processes.
• Assist with College events and maintain event calendars.
• Support publication of the College newsletter.
• Manage mail, parcels and general office administration.
• Prepare surveys, reports and administrative documentation.
• Maintain office supplies, directories and operational records.

Skills

Reception experience

Organisational skills

Communication skills

Discretion with confidential info

Microsoft 365

Databases / student management systems

Events/newsletters support

Customer-focused approach

Tools

Microsoft 365

Job description

Newman College is seeking a proactive Reception & Administration Officer to be the welcoming face of the College in Parkville. The role supports student services, events, communications and general College operations, delivering exceptional service in a busy environment.

You will manage reception, onboarding/offboarding, records, events, and communications while upholding Catholic values within a residential college affiliated with the University of Melbourne.