Receptionist (Reception)

Catholic Education Western Australia; City Of Joondalup; On-site; AUD 42,000 - 54,000; Full time

Job summary

Mater Dei College invites a proactive Receptionist to join the Administrative Department on a permanent basis. You will be the welcoming first point of contact for students, parents and staff, handling inquiries and a range of clerical duties with a friendly, organised approach.

The role requires 8:00am–4:00pm, five days a week for 45 weeks per year (term time plus school holidays). Previous reception or admin experience is essential, with strong communication and confidentiality skills.

Qualifications

• Experience in reception, administration or front-facing role.
• Excellent interpersonal and customer service skills for welcoming students, parents, staff and visitors.
• Strong written and verbal communication with professional telephone manners.
• High level of accuracy and attention to detail in records and admin tasks.
• Discretion, confidentiality and professionalism with sensitive information.

Responsibilities

• First point of contact for internal and external stakeholders.
• Greet and assist visitors; provide information and directions as needed.
• Answer and direct calls; take messages and manage notices.
• Provide administrative support: photocopying, filing, data entry, etc.
• Manage school-related financial transactions; end-of-day reconciliation and banking.
• Maintain office supplies and verify office equipment functioning.

Skills

Reception experience

Customer service

Interpersonal skills

Microsoft Office

Education

WWC Check

National Police Clearance

Catholic School accreditation

Mandatory Reporting Training

Tools

Microsoft Office

Job description

Position DetailsMater Dei College has the opportunity for a permanent Receptionist to become an integral part of the College’s Administrative Department, ideally commencing Term 4 as soon as practicable.

Position DetailsMater Dei College has the opportunity for a permanent Receptionist to become an integral part of the College’s Administrative Department, ideally commencing Term 4 as soon as practicable. We are seeking a proactive, friendly, bubbly, highly organised and detail-oriented individual who is committed to creating a welcoming and positive environment, ensuring that students, parents, staff and visitors of the College have a favourable experience. The Receptionist will be in attendance from Monday’s to Friday’s, 8:00am to 4:00pm for 45 weeks per year (Term time plus 5 weeks worked over the school holiday period). The Receptionist will be responsible for a variety of tasks that are inclusive of, but not limited to:

• Being the first point of contact for internal and external stakeholders.
• Greeting and assisting visitors by welcoming students, parents, teachers, and other visitors to the school, providing them with information, directions or assistance as needed.
• Answering and directing telephone calls to the appropriate staff member, take messages and maintain office change notifications.
• Providing administrative support to school staff, including photocopying, filing, data entry and other office tasks.
• Managing school-related financial transactions, maintaining and reconciling collection of money, including end of day reconciliation and banking.
• Maintaining an inventory of office supplies, ordering supplies when needed and ensuring office equipment is in working order.

Selection CriteriaYou will:

• Have demonstrated experience in a reception, administration, customer service or similar front-facing role.
• Demonstrate excellent interpersonal and customer service skills, with the ability to provide a professional, welcoming and helpful first point of contact for students, parents, staff and visitors.
• Possess excellent written and verbal communication skills, including professional and confident telephone manners.
• Have strong organisational and time-management skills, with the ability to manage competing priorities and respond effectively in a busy and fast-paced environment.
• Demonstrate a high level of accuracy and attention to detail when maintaining records, processing information and completing administrative tasks.
• Exercise discretion, professionalism and confidentiality when handling sensitive student, staff and College information.
• Be highly proficient in Microsoft Office applications, with experience working within a school, education or similarly regulated environment is considered highly desirable.

Qualifications RequiredTerms of Employment

• Hold a current Working with Children Check (WWC).
• Hold a National Police Clearance with the Department of Education.
• Hold, or be working towards completion of, Accreditation to Work in a Catholic School.
• Annually complete Child Protection Procedures and Mandatory Reporting Training.