Reception and Administration Officer

Newman College Parkville; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Newman College is seeking a proactive Reception & Administration Officer to be the welcoming face of the College in Parkville. The role supports student services, events, communications and general College operations, delivering exceptional service in a busy environment.

You will manage reception, onboarding/offboarding, records, events, and communications while upholding Catholic values within a residential college affiliated with the University of Melbourne.

Qualifications

• Previous reception/administration experience.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication.
• Professional, friendly, customer-focused approach.
• Strong Microsoft 365 skills.
• Ability to handle confidential information with discretion.
• Experience with databases or student management systems is desirable.
• Experience supporting events or communications is desirable.

Responsibilities

• Manage reception, phone and email enquiries.
• Support student onboarding and offboarding processes.
• Maintain student records and administrative systems.
• Coordinate key management and access processes.
• Assist with College events and maintain event calendars.
• Support publication of the College newsletter.
• Manage mail, parcels and general office administration.
• Prepare surveys, reports and administrative documentation.
• Maintain office supplies, directories and operational records.

Skills

Reception experience

Organisational skills

Communication skills

Discretion with confidential info

Microsoft 365

Databases / student management systems

Events/newsletters support

Customer-focused approach

Tools

Microsoft 365

Job description

Newman College | University of Melbourne

Are you an organised, people-focused administrator who enjoys variety and thrives in a busy environment?

Newman College is a Roman Catholic co-educational residential college affiliated with the University of Melbourne. Guided by Catholic and Jesuit values, we are committed to fostering leadership, learning, service and community.

We are seeking a proactive Reception & Administration Officer to be the welcoming face of the College and provide administrative support across student services, events, communications and general College operations.

Reception & Administration Officer

Newman College | University of Melbourne

Full-Time | Parkville

Are you an organised, people-focused administrator who enjoys variety and thrives in a busy environment?

Newman College is a Roman Catholic co-educational residential college affiliated with the University of Melbourne. Guided by Catholic and Jesuit values, we are committed to fostering leadership, learning, service and community.

We are seeking a proactive Reception & Administration Officer to be the welcoming face of the College and provide administrative support across student services, events, communications and general College operations.

About the Role

This is a diverse and rewarding role where no two days are the same. As the first point of contact for students, staff and visitors, you will play a key role in delivering exceptional service while supporting the smooth operation of the College.

Key responsibilities include:

• Managing reception, phone and email enquiries.
• Supporting student onboarding and offboarding processes.
• Maintaining student records and administrative systems.
• Coordinating key management and access processes.
• Assisting with College events and maintaining event calendars.
• Supporting the publication of the College newsletter.
• Managing mail, parcels and general office administration.
• Preparing surveys, reports and administrative documentation.
• Maintaining office supplies, directories and operational records.

About You

You are a highly organised administrator with excellent communication skills and a genuine commitment to customer service.

You will bring:

• Previous experience in an administrative or reception role.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• A professional, friendly and customer-focused approach.
• Strong Microsoft 365 skills.
• The ability to manage confidential information with discretion.
• Experience working with databases, student management systems or online forms (desirable)
• Experience supporting events, newsletters or communications (desirable)

Why Newman College?

This is an opportunity to join a welcoming, values-driven community and contribute to an outstanding residential experience for university students. You'll enjoy a varied role, supportive team environment and the opportunity to make a meaningful impact on student life.

Newman College is committed to providing a safe and inclusive workplace. A valid Working with Children Check will be required for the successful applicant.