Campaign Delivery Lead — Multi‑Channel Excellence

Stake Australia; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Professional development allowance

Paid parental leave (up to 16 weeks)

Childcare allowance

Wellbeing support

Annual leave swap days

Discretionary performance bonus

Stake product discounts and trading$

Job summary

Stake is hiring a Campaign Delivery Manager in Sydney to own the operational engine behind customer communications. You will work with Brand, Product Marketing, Growth, Product and Engineering to bring campaigns from strategy to execution with speed and precision.

You’ll help bring order to complexity, raise the quality bar across touchpoints, and build scalable processes and reporting to improve customer experience as Stake grows. This is a hybrid role with 3 days in the Sydney office.

Qualifications

• Highly organised with the ability to bring structure, clarity and momentum to complex projects.
• Experience delivering multi-channel campaigns and delivering operational excellence for great customer experiences.
• Exceptional attention to detail and spotting issues before customers see them.
• Strong stakeholder management across multiple teams to keep projects moving in a fast-paced environment.
• Passion for improving systems and processes to deliver better outcomes.
• Clear communication and ownership from planning through delivery.

Responsibilities

• Own the operational engine behind customer communications and ensure high-quality delivery across channels.
• Partner with Brand, Product Marketing, Growth, Product and Engineering to turn strategy into fast, precise execution.
• Turn strategy into execution with focus on speed, accuracy and customer experience.
• Raise the quality bar across every touchpoint through thoughtful planning, testing and QA.
• Develop scalable processes for campaign delivery and documentation to enable rapid growth.
• Create reporting and measurement frameworks that translate campaign performance into actionable insights.

Skills

Campaign delivery

Stakeholder management

Multi-channel campaigns

Process improvement

Attention to detail

Cross-functional collaboration

Planning & execution

Tools

Braze

Contentstack

Job description

Stake is hiring a Campaign Delivery Manager in Sydney to own the operational engine behind customer communications. You will work with Brand, Product Marketing, Growth, Product and Engineering to bring campaigns from strategy to execution with speed and precision.

You’ll help bring order to complexity, raise the quality bar across touchpoints, and build scalable processes and reporting to improve customer experience as Stake grows. This is a hybrid role with 3 days in the Sydney office.