Call Centre Customer Service - WHVs welcomed to apply!

Randstad; Sydney; On-site; AUD 55,000 - 68,000; Full time

Benefits offered by this job

Training provided

WHV welcome

Immediate start

Job summary

Randstad in Sydney CBD is seeking an Inbound Customer Service Consultant to join our Salary Packaging team. This fixed-term contract runs through December 2026 with an immediate start and a strong likelihood of extension or permanency.

You will handle inbound calls, guide customers through salary packaging accounts, and maintain records with empathy and accuracy. WHV holders are encouraged to apply, and training is provided. Location is Sydney CBD, close to Town Hall.

Qualifications

• Strong communication skills and a naturally helpful attitude.
• Experience in customer service (contact center, retail, or hospitality all count!).
• Confidence using computers and navigating basic software.

Responsibilities

• Answering inbound calls and walking customers through their salary packaging accounts.
• Solving queries with empathy, speed, and accuracy.
• Managing customer records and keeping things running smoothly behind the scenes.

Skills

Strong communication

Customer service

Computer confidence

Job description

Call Centre Customer Service - WHVs welcomed to apply!

Inbound Customer Service Representative - Salary Packaging

• Location: Sydney CBD
• Contract: Fixed-Term Contract with view for extension - Immediate Start - Dec 2026
• Salary: $61,500 base + super

Ready for your next move?

Looking to step into a fast-paced corporate role with an immediate start? We're on the hunt for sharp, friendly Customer Service Consultants to join our high-performing Salary Packaging team.

If you love helping people, thrive on solving problems, and want to gain valuable experience in financial operations, this is your spot.

What you'll be doing:

• Answering inbound calls and walking customers through their salary packaging accounts.

• Solving queries with empathy, speed, and accuracy.

• Managing customer records and keeping things running smoothly behind the scenes.

Why you'll love this role:

• WHV and Visas welcomed

• Immediate Start: Secure full-time contract work right away through to December 2026 with a highly likely extension or permanency

• Competitive Pay: $61.5k base + Super

• Location: Sydney CBD near Town Hall

• Training provided

What you bring:

• Strong communication skills and a naturally helpful attitude.

• Experience in customer service (contact center, retail, or hospitality all count!).

• Confidence using computers and navigating basic software.

Interested?
Apply ASAP or send your updated CV to *************@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.