Café Supervisor | Monday–Friday | Brisbane CBD | Social Impact Hospitality

Wise Foundation; Brisbane; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Staff discount

Sister cafe Gardens Club

Job summary

The Wise Foundation is seeking an experienced Café Supervisor to lead the café team in ARUP's Brisbane CBD office. This casual role starts at 30 hours/week, Monday–Friday, 7:30am–3:30pm, with occasional evenings for events and no weekend work.

You’ll drive customer service, quality coffee, and staff development in a socially responsible enterprise that creates employment opportunities for young people from refugee backgrounds.

Qualifications

• Minimum 2 years' barista experience.
• Minimum 1 year experience leading or supervising a hospitality team.
• Friendly, positive and professional with a genuine passion for hospitality.
• Strong leadership and communication skills.
• A passion for mentoring and developing others.
• Availability to work Monday to Friday, with occasional evening events.

Responsibilities

• Leading and supporting the café team during service.
• Delivering exceptional customer service to ARUP employees and visitors.
• Producing consistently high-quality coffee and maintaining barista standards.
• Assisting with the delivery of internal corporate events.
• Training and mentoring new team members, including participants in the Wise Hospitality Training Program.
• Helping ensure the café operates smoothly, efficiently and to the highest standards each day.

Skills

Barista experience

Team leadership

Customer service

Mentoring

Job description

The Wise Foundation is looking for an experienced Café Supervisor to join our team at our café, located within ARUP's modern Brisbane CBD office.

This is a casual position of at least 30 hours per week, working Monday to Friday within the hours of 7:30am–3:30pm, with occasional evening shifts for internal events. No weekends required

We're a certified social enterprise and not-for-profit dedicated to creating employment opportunities for young people from refugee and asylum‑seeking backgrounds through our Wise Hospitality Training Program. In partnership with ARUP, a global collective of designers, engineers and technical experts, we operate a welcoming workplace café delivering exceptional coffee and customer service while creating meaningful social impact.

If you're passionate about hospitality, enjoy leading a team, and want to be part of an organisation where your work has a lasting impact, we'd love to hear from you.

What You'll Be Doing

You'll play a key role in the day-to-day running of the café, including:

Leading and supporting the café team during service

Delivering exceptional customer service to ARUP employees and visitors

Producing consistently high-quality coffee and maintaining excellent barista standards

Assisting with the delivery of internal corporate events

Training and mentoring new team members, including participants in the Wise Hospitality Training Program

Helping ensure the café operates smoothly, efficiently and to the highest standards each day

What We're Looking For

Minimum 2 years' barista experience

Minimum 1 year experience leading or supervising a hospitality team

Friendly, positive and professional with a genuine passion for hospitality

Strong leadership and communication skills

A passion for mentoring and developing others

Excellent attention to detail and a customer-first mindset

Availability to work Monday to Friday, with occasional evening events

Must have Australian Permanent Residency or Australian Citizenship

Why Join Us?

Monday to Friday roster – no weekends

Genuine work-life balance

Be part of a certified social enterprise creating meaningful employment opportunities

Opportunities for professional development and career growth

50% staff discount at our sister café, The Gardens Club

Modern Brisbane CBD workplace with excellent public transport access

Supportive, values-driven team culture

If you're an experienced café professional looking to step into a leadership role where you can enjoy a better work-life balance while making a genuine difference, we'd love to hear from you.