Cafe Manager - Front-of-House Leader (Regional WA)

The Coffee Club Eaton; Bunbury; Vor Ort; AUD 80.000 - 100.000; Vollzeit

Zusammenfassung

The Coffee Club Eaton in Bunbury, Western Australia, is seeking an experienced Cafe Manager to lead our front-of-house operations. You will oversee daily service, coach and schedule staff, ensure WHS compliance, and deliver outstanding customer service while driving profitability.

This full-time role offers a salary of AU$80,000–AU$100,000 per year, with opportunities for growth within the busy, well‑established cafe.

Qualifikationen

• Certificate IV, Diploma, or higher qualification in Hospitality Management, Business, or related field.
• At least 1–2 years of relevant work experience in a restaurant management or supervisory role.

Aufgaben

• Oversee day-to-day restaurant operations to ensure smooth service.
• Lead, train, and supervise front-of-house team to maintain a professional and productive work environment
• Deliver outstanding customer service and address customer concerns in a professional manner
• Manage opening and closing procedures, including cash handling and operational reporting
• Prepare staff rosters and manage staffing levels to ensure adequate service coverage
• Coordinate with kitchen and service staff to ensure efficient service flow
• Control stock levels for beverages and front-of-house supplies and coordinate ordering with suppliers
• Monitor sales performance and assist in implementing strategies to improve profitability and operational efficiency
• Work closely with the General Manager to ensure service standards and operational objectives are achieved
• Maintain compliance with workplace health and safety (WHS), licensing requirements, and company policies
• Maintain operational records, reports, and documentation
• Handle operational issues and resolve problems promptly during service

Kenntnisse

Leadership

Communication

Organization

Time management

Customer service

Problem solving

Ausbildung

Certificate IV in Hospitality Management

Diploma in Hospitality Management

Business degree

Jobbeschreibung

The Coffee Club Eaton in Bunbury, Western Australia, is seeking an experienced Cafe Manager to lead our front-of-house operations. You will oversee daily service, coach and schedule staff, ensure WHS compliance, and deliver outstanding customer service while driving profitability.

This full-time role offers a salary of AU$80,000–AU$100,000 per year, with opportunities for growth within the busy, well‑established cafe.