Café and Restaurant Manager – Full-Time

ALBA ITALIAN RESTAURANT PTY LTD; Sydney; On-site; AUD 80,000 - 90,000; Full time

Job summary

ALBA ITALIAN RESTAURANT PTY LTD in Newtown NSW seeks an experienced Café and Restaurant Manager to lead front-of-house operations and uphold service standards. The role is hands-on, requiring a strong presence on the restaurant floor and responsibility for staffing, reservations and customer experience.

The successful candidate will manage daily operations, oversee budgets and reporting, and ensure compliance with liquor licensing, RSA and safety requirements.

Qualifications

• A relevant qualification in hospitality management, business or related discipline, or substantial equivalent industry experience.
• At least 2 years of restaurant-management or supervisory experience.
• Experience supervising, training and rostering hospitality employees.
• Strong knowledge of coffee, wine and food-service operations; RSA compliance.

Responsibilities

• Plan and coordinate the daily operation of the restaurant.
• Lead front-of-house employees during service; recruit, induct, train and roster staff.
• Manage reservations, table allocations, functions and group bookings.
• Monitor guest satisfaction and resolve complaints professionally.
• Oversee labour costs, stock usage and other operating expenses; liaison with suppliers.
• Ensure compliance with liquor licensing, RSA, food-safety and workplace-safety requirements.
• Assist with budgets, sales targets and operational reporting; process payments and close takings.

Skills

Leadership

Communication

Conflict resolution

Organisational skills

Problem solving

Team management

Wine & beverage operations

Education

Hospitality management qualification

Tools

POS systems

Stock management software

Job description

ALBA ITALIAN RESTAURANT PTY LTD – Newtown NSW

Job Type: Permanent position | Full time position

Job Description

Alba Italian Restaurant is seeking an experienced Café and Restaurant Manager to lead the front-of-house operation of our independently operated restaurant in Newtown. Alba specialises in the cuisine and hospitality of Southern Italy. The successful candidate will be responsible for coordinating daily restaurant operations, leading the front-of-house team and maintaining high standards of service, compliance and commercial performance.

About the role This is a hands-on management position requiring a strong presence on the restaurant floor. The Manager will coordinate service, manage employees, oversee bookings and customer service and support the owners in achieving operational and financial objectives.

The position requires availability across a rotating roster, including evenings, weekends and public holidays. Main responsibilities Plan and coordinate the daily operation of the restaurant.

Lead and supervise front-of-house employees during service. Recruit, induct, train and monitor front-of-house employees. Prepare rosters in accordance with operational requirements and labour budgets.

Allocate duties and manage employee performance. Maintain consistent service procedures and presentation standards. Manage reservations, table allocations, functions and group bookings.

Monitor guest satisfaction and resolve complaints professionally. Coordinate communication between front-of-house and kitchen employees. Monitor sales, labour costs, stock usage and other operating expenses.

Assist with budgets, sales targets and operational reporting. Manage beverage stock, ordering, receiving and stocktakes. Liaise with food, beverage and service suppliers.

Support the development of the wine, beverage and food-service offering. Ensure compliance with liquor licensing, RSA, food-safety and workplace-safety requirements. Assist with restaurant marketing, promotions and customer-retention activities.

Process payments, reconcile daily takings and complete closing procedures. Report operational results, staffing matters and maintenance requirements to the owners. Coordinate communication between front-of-house and kitchen employees

Assist with restaurant marketing, promotions and customer retention activities Manage beverage inventory, including ordering, receiving and stocktakes Ensure restaurant equipment, presentation and cleanliness standards are maintained

Skills and experience Applicants should have: A relevant qualification in hospitality management, business or a related discipline, or substantial equivalent industry experience.

At least 2 years of relevant restaurant-management or supervisory experience. Demonstrated experience managing a full-service restaurant Experience supervising, training and rostering hospitality employees.

Strong knowledge of coffee, restaurant service, food, wine and [-beverage operations. Experience with reservations and point-of-sale systems. Sound understanding of labour costs, stock control and restaurant financial performance.

Excellent leadership, communication and conflict-resolution skills. Strong organisational and problem-solving abilities. A current NSW Responsible Service of Alcohol certificate.

Experience in an Italian restaurant or a restaurant with a strong wine and food focus will be highly regarded. Employment conditions Permanent, full-time employment.

Salary between $80,000 and $90,000 based on experience Approximately 38 hours per week, with reasonable additional hours where required. Evening, weekend and public-holiday work will be required.