Business Trainee - Medical Reception

East Coast Apprenticeships; Noosa Shire; On-site; AUD 30,000 - 41,000; Part time

Job summary

East Coast Apprenticeships in Noosa Shire, Queensland, is offering a part-time Medical Reception Business Traineeship (3 days per week). You will be the first point of contact for patients and help run a busy medical practice while gaining hands-on experience and a nationally recognised qualification.

This traineeship provides modern award rates and on-the-job training, with a supportive team environment and a clear pathway into medical administration and healthcare careers.

Qualifications

• Previous experience in a medical reception environment.
• Professional appearance and strong customer service.
• Excellent phone manner and communication skills.
• Strong organisational skills and attention to detail.
• Comfort with computer systems and Microsoft Office.
• Friendly, positive attitude and customer-focused.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer and direct phone calls.
• Schedule and confirm appointments.
• Manage patient records and correspondence.
• Process payments and general admin tasks.
• Support healthcare professionals with admin duties.

Skills

Customer service

Phone communication

Microsoft Office

Organisation

Attention to detail

Friendly attitude

Job description

Traineeship

Medical Reception Business Traineeship (Part-Time) 3 Days Per Week | Earn While You Learn

Are you professional, personable, and passionate about providing exceptional customer service? We are seeking a motivated and well-presented individual to join a busy medical practice as a Business Trainee (Medical Reception).

This is a fantastic opportunity to further develop your administration and customer service skills while gaining valuable experience in the healthcare industry.

About the Role

As the first point of contact for patients, you will play a key role in ensuring the smooth day-to-day operation of the practice. Your duties will include:

• Greeting patients and visitors in a warm and professional manner
• Answering and directing phone calls
• Scheduling and confirming appointments
• Managing patient records and correspondence
• Processing payments and handling general administrative tasks
• Supporting healthcare professionals with administrative duties

What We're Looking For

To be successful in this role, you will have:

• Previous experience in a medical reception environment
• Exceptional personal presentation and professionalism
• Outstanding phone manner and communication skills
• Strong organisational skills and attention to detail
• Confidence using computer systems and Microsoft Office
• A friendly, positive attitude and a genuine commitment to customer service

What's on Offer?

• Part-time role working 3 days per week
• Valuable hands-on experience within a professional medical practice
• Opportunity to gain a nationally recognised qualification
• Supportive team environment
• Long-term career pathway in medical administration and healthcare

Modern Award rates apply

Please note:Previous qualifications may affect Government funding required for this Traineeship. To be eligible you must be an Australian citizen, Permanent resident, or hold a valid visa that allows you to work and undertake training in Australia.

At East Coast Apprenticeships, we are committed to building a diverse and inclusive workforce. We encourage applications from individuals of all backgrounds.

Successful applicants will be contacted for an interview