Business Trainee - Medical Reception

East Coast Apprenticeships; Brisbane; On-site; AUD 26,000 - 32,000; Part time

Job summary

East Coast Apprenticeships is seeking a motivated individual for a part-time Medical Reception Traineeship in Brisbane. You will be the first point of contact for patients, handling check-ins, phone calls, and appointment scheduling within a busy healthcare setting.

The role focuses on developing administration skills while earning a nationally recognised qualification in a professional medical practice. A supportive environment and mentoring are provided to help you grow in healthcare

Qualifications

• Previous medical reception experience
• Exceptional personal presentation and professionalism
• Outstanding phone manner and communication skills
• Strong organisational skills and attention to detail
• Confidence using computer systems and office software
• A friendly, caring, and patient-focused attitude
• The ability to multitask in a fast-paced environment

Responsibilities

• Greeting patients and visitors
• Answering and directing phone calls
• Scheduling and managing appointments
• Maintaining patient records and data entry
• Processing payments and managing enquiries
• Providing administrative support to medical professionals
• Assisting with general reception and office duties

Skills

Medical reception

Phone etiquette

Organisation

Attention to detail

Computer skills

Patient-focused

Multitasking

Professional presentation

Job description

13h ago , from East Coast Apprenticeships

Business Traineeship - Medical Reception (Part-Time)

4 Days Per Week | Earn While You Learn

Are you professional, organised, and passionate about delivering exceptional customer service? We have an exciting opportunity for a motivated individual to commence a Business Traineeship in Medical Reception, working within a busy and professional healthcare environment.

This role is ideal for someone looking to further develop their administration skills while building a rewarding career in the medical industry.

About the Role

As a Medical Reception Trainee, you will be the first point of contact for patients and visitors, ensuring they receive a positive and professional experience. Your day-to-day responsibilities will include:

• Greeting patients and visitors
• Answering and directing phone calls
• Scheduling and managing appointments
• Maintaining patient records and data entry
• Processing payments and managing enquiries
• Providing administrative support to medical professionals
• Assisting with general reception and office duties

About You

To be successful in this role, you will have:

• Previous medical reception experience
• Exceptional personal presentation and professionalism
• Outstanding phone manner and communication skills
• Strong organisational skills and attention to detail
• Confidence using computer systems and office software
• A friendly, caring, and patient-focused attitude
• The ability to multitask in a fast-paced environment

What's On Offer?

• Part-time position working 4 days per week
• Gain a nationally recognised Business qualification
• Hands-on experience within a professional medical practice
• Ongoing mentoring and support throughout your traineeship
• A fantastic opportunity to build a long-term career in healthcare administration

Modern Award rates apply

Please note:Previous qualifications may affect Government funding required for this Traineeship. To be eligible you must be an Australian citizen, Permanent resident, or hold a valid visa that allows you to work and undertake training in Australia.

At East Coast Apprenticeships, we are committed to building a diverse and inclusive workforce.

We encourage applications from individuals of all backgrounds.

Successful applicants will be contacted for an interview